Case Administrator

4 weeks ago

Cardiff, Cardiff, United Kingdom New Law Full time

Location: Bristol or CardiffHours: 37.5 hours/ week. Monday-Friday

Are you a dedicated law student with a passion for delivering exceptional client service? Are you eager to gain invaluable experience in the legal field and develop your career in a dynamic environment? If so, we have an exciting opportunity for you to join our team as a Case Administrator on a summer placement.

As a Case Administrator, you will play a vital role in supporting our legal teams across various departments. You'll gain hands-on experience in a range of legal tasks and administrative duties, including:

  • Client Interaction: Be the friendly first point of contact, assisting with new case setups and updates.
  • Administrative Support: Manage schedules, draft documents, and maintain precise filing systems.
  • Client Engagement: Handle incoming inquiries and ensure clients receive outstanding service.
  • Case Assistance: Prepare correspondence, follow up on information requests, and assist with legal documentation.

We are looking for a proactive individuals with strong organisational skills and the ability to manage a variety of tasks. Your capacity to build rapport with clients and stakeholders, along with your commitment to confidentiality, will be crucial. Excellent communication skills, both written and verbal, are essential, as is empathy towards clients dealing with sensitive situations.

Join NewLaw as a Case Assistant and enjoy some outstanding benefits .

Of course, there's a great basic salary, but that's just the beginning, our most popular benefits include:

Salary- £22, pro rata'd)Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping.

About you

  • Strong IT Skills: Proficient in Word, Excel, and Outlook.
  • Customer-Focused: Excellent customer service skills and emotional intelligence to support clients in sensitive situations.
  • Organised: Strong organizational and diary management skills.
  • Empathetic Communicator: Exceptional verbal and written communication skills.

About us

NewLaw is a leading specialist law firm, ranked in the Legal 500 and Chambers and Partners for three areas: Personal Injury, Clinical Negligence and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. Our teams of specialists provide a service that 95% of our clients would recommend.

We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

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