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People & Culture Manager
2 months ago
The People & Culture Manager is responsible for managing all aspects of the human resources function, ensuring that the organisation attracts, develops, and retains high-quality staff. This role supports the Finance & Operations Director in fostering a positive and inclusive working culture, whilst ensuring compliance with employment legislation and best practices.
Key Responsibilities
Strategy Development
· Support the development of TCF's approach to effective methods of working and inclusive organisational culture, drawing upon best practice from across the sector and ensuring alignment with organisational values.
· Support the annual planning cycle, working with the Finance & Operations Director to develop and implement the annual and quarterly rhythm of team meetings, workshops and opportunities for team gatherings.
· Support the Finance & Operations Director through developing guidance for line managers to support the annual rhythm of 1:1 meetings and quarterly reviews supporting team members to meeting their operational objectives and personal development goals.
· Support the ongoing development of HR policies and processes, including the newly developed Staff Handbook, recruitment, staff onboarding, probation, annual reviews and professional development, as well as regularly reviewing staff benefits and ensuring they are in line with good practice.
Employee Relations and HR Management
· Maintain elements of the employee database (BambooHR), to support staff with administrative requests relating to annual leave calculations, signing documentation and updating personal information.
· Supporting the recruitment process by creating new roles on BambooHR, arranging the advertising on appropriate websites and working with line managers to initially triage and longlist applications.
· Develop onboarding processes to ensure new team members have the information they need to thrive in the organisation.
· Prepare offers of employment, change of terms letters and other standard employment documentation, with support from external HR Advisors, and the Finance & Operations Director.
· Serve as a point of contact for employee concerns, providing guidance on HR policies and procedures, with support from external HR Advisors, and the Finance & Operations Director.
· Manage the relationship with the appointed EAP (Employee Assistance Programme) including regularly reviewing the support available to ensure it offers the right level of support for team members in line with our values and aspirations as an good employer.
· Develop and build the process for employee objective-setting in BambooHR, and how this then links to the wider organisational strategy, ensuring line managers are equipped to utilize this tool effectively.
· Support the appointed Data Officer (Finance & Operations Director) by managing the organisation's approach to GDPR and data protection with respect to HR specific processes, overseeing HR systems and records, ensuring data integrity and security.
Learning and Development
· Support the design of a learning and development plan for all teams, identifying potential training options for individuals and teams as needed, working with Directors to identify key learning needs and either develop learning offers to meet those needs or source relevant and high impact external training, for both hard and soft skills.
· Organise and facilitate workshops, seminars, and training sessions to support professional development of all staff.
Team Facilitation & Engagement
· Play a lead role in facilitating team meetings and workshops.
· Proactively developing agendas in advance to ensure staff are kept informed.
· Develop and manage a monthly internal staff update, with contributions from the team.
· Develop and plan team lunches and group activities, with the support of the Operations Co-Ordinator
Line Management
· Overseeing the day-to-day activities of the Operations Co-ordinator, supporting in a line management capacity to encourage and develop organisational skills and personal development goals.
In addition to the responsibilities detailed above, the People & Culture Manager will also undertake any new and additional projects at the discretion of the Finance & Operations Director.
