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Retail Team Member
1 month ago
Summary
We've got an opportunity for you to join our team as a Retail Team Member. With your love of working with people and desire to provide a great service, you'll welcome and talk to our visitors to the shop answering any questions they have.
Salary: £11.50 per hour
Contract/duration: Fixed term for 1 year
Hours/working pattern/hours: The role is hourly paid, fixed term. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We will give you as much notice of this as possible. You'll be working primarily Sundays and Bank holiday Mondays.
Interviews: 13 August 2025
What it's like to work here
Reporting to the Retail Manager, you'll be working with a warm and friendly team, alongside other retail team members and volunteers.
To find out more about what it's like to work within "Retail" at the National Trust, click here to watch our video.
What you'll be doing
As Retail Team Member you'll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised.
This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.
Who we're looking for
We'd love to hear from you if you're:
customer focused with positive attitudea team player, but also can work by yourselfwell organised and adaptablewilling to learn new skillsThe package
The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Tax free childcare schemeRental deposit loan schemeSeason ticket loanPerks at work discounts i.e. gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteriaFlexible working whenever possibleEmployee assistance programmeFree parking at most locationsIndependent financial adviceClick here to find out more about the benefits we offer to support you.
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