Retail Operations Supervisor

3 weeks ago


Basingstoke, Hampshire, United Kingdom Deichmann Full time

Objective:

At Deichmann, we are seeking to hire a Retail Operations Supervisor to become an integral part of our team. This full-time, permanent position offers a competitive salary of £28,000.

Ideal Candidate:

This role presents an exciting opportunity for a driven individual with leadership experience who is eager to advance their career in retail management. After completing the necessary training, you will assist the store manager in ensuring a top-notch operation, with the potential to evolve into a store manager role in the future.

Key Responsibilities:

  • Inspire and mentor the team to provide outstanding customer service.
  • Set a strong example by promoting and suggesting complementary shoe care products, showcasing confidence in sales and possessing excellent product knowledge to ensure the highest level of customer satisfaction.
  • Manage staffing schedules and draft rotas while adhering to budget constraints.
  • Oversee inventory management.
  • Analyze sales performance data and reports to identify trends.
  • Propose strategies to enhance sales performance based on both quantitative and qualitative data, as well as customer insights.
  • Ensure compliance with all company standards, including merchandising and administrative tasks.
  • Support the achievement of key performance indicators (KPIs) while meeting all company expectations.
  • Assist in the recruitment and training of team members.

Personal Attributes:

  • A proactive leader with experience in retail or a related field.
  • Possess a positive, adaptable mindset with a can-do attitude.
  • Demonstrate energy and enthusiasm, with the ability to thrive under pressure in a fast-paced environment.
  • Exhibit confidence and capability in motivating, coaching, and inspiring the team.
  • Numerically literate with strong attention to detail.
  • Effective communicator with a methodical and organized approach to work.
  • Possess spatial awareness and flexibility throughout the week.

Compensation: £28,000



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