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Team Operations Supervisor

3 months ago

Basingstoke, Hampshire, United Kingdom Currys Full time
Position Summary:

Team Operations Supervisor
Permanent Role
Full-Time Position

Compensation: £34,000 annually

Shift Patterns: Early, Mid, and Late Shifts

Early Shift: 05:30 - 14:30

Mid Shift: 09:00 - 18:00

Late Shift: 13:00 - 22:00

At Currys, we share a common goal: to enable everyone to experience outstanding technology. As the leading retailer of technology in the UK, we take pride in the exceptional service our customers receive, thanks to our dedicated team of 25,000 enthusiastic and committed individuals. Together, we foster a collaborative environment where we learn and grow, celebrating both significant and minor achievements that make each day remarkable.

As a Team Operations Supervisor, you will play a crucial role in our Customer Services Centres. Your responsibilities will include coaching and inspiring your team to ensure that every aspect of the distribution process is executed flawlessly, allowing us to continue delivering excellence to our customers. You will identify effective practices and strive for continuous improvement, always aiming to provide the best service possible and relishing the challenge of resolving logistical and operational issues.

Key Responsibilities:

In this role, you will be tasked with:
● Managing site operations, including staffing and resource allocation.
● Inspiring a team of delivery personnel, warehouse staff, and support colleagues to meet performance targets.
● Offering consistent and constructive performance feedback.
● Influencing key operational decisions.

While interpersonal skills are essential, you will go beyond that by providing mentorship focused on enhancing performance. Your relentless pursuit of excellence will benefit not only your team but also the organization and your own career development.

Qualifications:
● Previous experience or exposure to team management.
● A proven track record of contributing to operational success.
● Confidence in leading and developing a team to achieve customer satisfaction.

We recognize that our employees are the cornerstone of our success. That’s why we continually seek ways to reward outstanding performance. Our benefits package includes:
● Performance-based bonuses
● Discounts on the latest technology products
● A variety of wellness initiatives

Why Work With Us:

Join our team, and we will support you every step of the way, helping you develop the career you desire through new skills, training opportunities, and qualifications, along with diverse experiences to keep you engaged.

Not only can you shape your own future, but you can also play a vital role in shaping ours. As the largest recycler and repairer of technology in the UK, we are positioned to make a significant impact on both people and the environment.

We value every voice and are committed to making inclusion and diversity integral to our operations, including how we enhance our workforce. We strive to ensure that all candidates have a fair opportunity to showcase their talents throughout the application process.