Team Operations Supervisor
2 months ago
Role Overview:
Team Operations Supervisor
Basingstoke
Permanent
Full Time
Salary: £34,000 per annum
Rotating Shifts (earlies, midshift, and late shift)
Early Shift: 05:30 - 14:30
Mid Shift: 09:00 - 18:00
Late Shift: 13:00 - 22:00
At Currys, we are driven by a shared mission: to enable everyone to experience outstanding technology. As the leading retailer of technology in the UK, we take pride in the exceptional service our customers receive, thanks to our dedicated team of 25,000 passionate colleagues. Together, we learn and grow, celebrating both the significant and the everyday moments that make our work fulfilling.
As a Team Operations Supervisor, you will play a crucial role in our Customer Services Centres. Your responsibilities will include coaching and inspiring your team to ensure that every aspect of the distribution process is executed to the highest standard, allowing us to consistently deliver exceptional service to our customers. You will identify successful practices and continuously seek improvements, all while ensuring that we meet our customers' needs effectively.
Key Responsibilities:
As part of this role, you will be accountable for:
● Managing site operations, including staffing and resource allocation.
● Inspiring a team of delivery personnel, warehouse staff, and support colleagues to achieve performance targets.
● Providing ongoing and constructive performance feedback.
● Shaping operational strategies and decisions.
While strong interpersonal skills are essential, you will also provide mentorship focused on enhancing performance. Your commitment to excellence will drive success for your team, the organization, and yourself.
Required Qualifications:
● Experience or familiarity with team management.
● A proven track record of contributing to operational effectiveness.
● Confidence in developing a team to meet customer expectations.
We recognize that our employees are the cornerstone of our success. That’s why we continually seek ways to reward outstanding performance. Our benefits package includes:
● Performance-related bonuses
● Discounts on the latest technology products
● A variety of wellbeing initiatives
Why Join Us:
By joining our team, you will receive support at every stage of your career journey, with opportunities for skill development, training, and qualifications, along with a diverse range of experiences to keep you engaged.
Not only can you shape your own career path, but you can also contribute to our collective future. As the largest recycler and repairer of technology in the UK, we are uniquely positioned to make a significant impact on both individuals and the environment.
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