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Income Officer

3 months ago

London, Greater London, United Kingdom Venn Group Full time
Income Officer Vacancy

Agency Ref: 84356


We are currently recruiting for an Income Officer on a temporary basis for 3 months working for an outstanding organisation based in South London.



Location:
Hybrid working, two days on site in South London

Hours: 35 hours per week

Shifts:
Monday to Friday, 9:00am – 5:00pm – with flexibility
Length: 3 months temporary with the possibility of extension

Responsibilities:

  • Act as the first point of contact for customers and colleagues, handling a wide range of income related calls and queries from residents
  • Assist tenants to maximise their income and identify ways they can reduce arrears
  • Work within a small team and liaise with other departments to provide effective housing management and support to tenants
  • Prepare documents for court proceedings and attend relevant court proceedings and
  • Develop and maintain good relationships with external agencies including Housing Benefit departments and relevant welfare agencies
  • Proactively provide Housing Benefit and other welfare benefits advice to residents

Essential Requirements:

  • Experience of working within a social housing setting dealing with income collection and recovery
  • Available on short notice
If this role is of interest to you, please do contact Tia Hewitt as soon as possible on or by the return of this email