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Homeless Reduction Officer

2 months ago

Spalding, Lincolnshire, United Kingdom South & East Lincolnshire Councils Partnership Full time

Are you an experienced Housing professional looking for your next step?

Are you self-motivated and proactive in preventing homelessness and identifying housing solutions?

We are seeking a dedicated officer with experience of working with complex and challenging clients to join the Homelessness Reduction Team. You will be prepared to go the extra mile, brokering services with partner agencies, proactively finding housing solutions and preventing homelessness immediately. Ensuring clients have clear expectations and every opportunity to engage in the assistance available to them under the Homelessness Reduction Act 2017.

Typical duties are:

  • Provide support and assistance where a person considers themselves to be homeless or threatened with homelessness.
  • Liaise with internal and external colleagues as necessary to provide suitable accommodation, utilising all resources available to the Council. Increase the take-up of housing options and minimise the use and cost of temporary accommodation.
  • To provide information and assistance to people approaching the Council for advice in relation to housing. Including tenant rights and responsibilities, accessing private and public sector housing and homelessness duties.
  • Carry out a full needs and financial assessment, including eligibility and Right to Rent checks.

What we need from you:

  • Previous experience of working with clients who are at risk of being homeless and street homeless.
  • Demonstratable experience of working with providers and partner agencies to deliver support to vulnerable people.
  • Excellent communication and negotiation skills enabling you to deal with complex clients, often in emotional and stressful situations.
  • Must be fluent in English.

We would welcome applications from candidates with a variety of experience in housing advice, homelessness, supported housing, allocations and/or private sector housing.

BENEFITS: We offer excellent terms and conditions of employment including:

  • Local Government Pension Scheme, 23.8% employer contribution
  • Generous annual leave scheme +option to buy more
  • Employee Assistance Programme
  • Employee Benefits Platform including retail, holiday, and leisure discounts
  • Cycle to work scheme*
  • Flu Jabs
  • Free Eye Test voucher
  • Flexible Working Policy
  • Agile Working Policy*
  • Car mileage reimbursement*
  • Excellent career progression and training opportunities
  • Long Service Recognition*

*Certain restrictions may apply

ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

If you are interested in having a confidential conversation about the role, please contact Michael Hayward-Salvadori at

The Council is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges as well as the Armed Forces Covenant. In signing these pledges the Council is affirming its support for colleagues.

The Council is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.