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Facilities Assistant

4 months ago


Welshpool, Powys, United Kingdom National Trust Full time

Working within a bustling atmosphere as part of passionate team this role as a facilities assistant plays a core part in providing fantastic customer service.

The Hours / working pattern:

  • 28 hours per week
  • Working days will be Sat-Weds
  • Hours are 08:00-13:45 main season, 08:00-13:15 off-season.

The Salary: £11.50 ph

Duration: permanent

What you'll be doing

As the Facilities Assistant, you'll assist with the day to day cleanliness and presentation of the National Trust's buildings and outdoor spaces. You'll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You'll ensure the highest standards of customer service across the area by always implementing a 'customer comes first' attitude. General maintenance work and helping within other teams will also form part of your role.

Who we're looking for

You'll be:

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice