Head of Operations

4 weeks ago

London, Greater London, United Kingdom London Legal Support Trust Full time
Head of Operations

Location:
Hybrid (A minimum of one day p/w in office in Chancery Lane)

Contract:
Permanent, Full time

Hours: 4 or 5 days per week, 37.5 hours per week, flexible across the week

Salary:
Up to £47,500 FTE depending on experience (pro-rata if part-time)

Benefits:

  • 25 day of annual leave (prorata for part time) plus bank holidays (prorata for part time)
  • Hybrid working
  • Flexible working options
  • Employee Assistance Programme
  • Contribution to pension scheme
  • Continuing personal development opportunities
About Us


The London Legal Support Trust supports free legal advice agencies, including Law Centres, Citizens' Advice and other legal advice agencies in London and the South East, to keep their doors open to people desperately needing free legal advice.

The issues the agencies we support advise on include homelessness, domestic violence, welfare benefits, immigration, debt, and mental health.

We support free legal agencies by providing them with grant funding alongside other forms of support, either on our own and/or in partnership with other trusts and foundations.

The Role

This is a key new role for our organisation.

The Head of Operations will be responsible for ensuring that the core operations, finance and HR functions of the organisation are robust, reflect our values and meet the needs of our strategic objectives.

Summary of Main Duties

  • Maintain a crossorganisational focus while delivering operational support, governance and compliance.
  • Lead LLST's HR function to ensure a positive and highquality employee experience through recruitment, employment and after exit.
  • Increase the effectiveness and efficiency of our operations and internal systems
  • Oversee the effective financial management of the organisation
  • Cultivate an inspiring and supportive workplace culture and model a fair and open management approach that ensures trusted relationships are embedded
  • Oversee and develop all stages of the staff process, from job design and recruitment to performance management, coaching, retention, development and leaving processes

Further information can be found in the Recruitment Pack (Job Description and Person Specification, How We Work, Information on Equality and Diversity).

To apply for this role, please click the apply now button and submit a copy of your CV with a covering letter of no more than two pages of A4, addressing all the selection criteria under the person specification.

Included in your cover letter, you should give the names, positions, organisations and telephone contact numbers of two referees, one of whom should be your current/most recent employer.

References will only be taken once your express permission has been granted.

We ask that you complete the equality and diversity questionnaire.

The information collected will be treated as confidential, used for statistical purposes only and will not be treated as part of your application.

We should also be grateful if you could let us know if you will require any special provision as a result of any disability should you be called for interview or when visiting the offices.

Please ensure that you have included mobile, work (if there is one) and home (if there is one) telephone numbers, as well as any dates when you will not be available or might have difficulty with the indicative timetable.

Closing date: 2 September 2024

Interviews:
w/c 10 September 2024

These dates may be subject to change and applicants will be advised in advance should this happen.

Applicants are required to have the right to work in the UK, and documentary evidence will be requested at the interview stage.


REF

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