Current jobs related to Helpdesk Operator - Hatfield, Hertfordshire - Pinnacle Group Limited

  • Facilities Support Coordinator

    1 month ago

    Hatfield, Hertfordshire, United Kingdom CBW Staffing Solutions Full time

    Facilities Support Coordinator - FM ProviderCBW is seeking a dedicated Facilities Support Coordinator to enhance our team in the Facilities Management sector. This role is ideal for a motivated individual eager to contribute to a dynamic environment.Working Hours / Details:Monday to Friday8:00am to 5:00pm9:00am to 6:00pmShifts alternateOffice-based...

  • Facilities Support Coordinator

    1 month ago

    Hatfield, Hertfordshire, United Kingdom CBW Staffing Solutions Full time

    Facilities Support Coordinator - FM Service ProviderCBW is actively seeking a Facilities Support Coordinator to embrace a new opportunity within the Facilities Management sector. Our esteemed client is in search of a dedicated and driven professional to join their team.Working Hours / Overview:Monday to Friday8:00 AM to 5:00 PM9:00 AM to 6:00 PMShifts...

  • Contract Support Specialist

    11 hours ago

    Hatfield, Hertfordshire, United Kingdom Cockenzieandportseton Full time

    Contract Support AdministratorCockenzieandportseton is seeking a highly skilled Contract Support Administrator to join our growing team. As a key member of our facilities management team, you will play a crucial role in ensuring the smooth operation of our maintenance activities.Key Responsibilities:Provide contract administration support to both client and...

  • Contract Support Specialist

    7 hours ago

    Hatfield, Hertfordshire, United Kingdom Cockenzieandportseton Full time

    Contract Support AdministratorCockenzieandportseton is seeking a highly skilled Contract Support Administrator to join our growing team. As a key member of our facilities management team, you will play a crucial role in ensuring the smooth operation of our maintenance activities.Key Responsibilities:Provide contract administration support to both client and...

  • Product Introduction Specialist

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Alstom Full time

    About the RoleWe are seeking a skilled Product Introduction Technician to join our team at Alstom. As a key member of our team, you will be responsible for ensuring the availability of our products at customer sites, providing technical expertise to various stakeholders, and troubleshooting issues to resolve them efficiently.Key ResponsibilitiesCarry out...

  • Product Introduction Specialist

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Alstom Full time

    About the RoleWe are seeking a skilled Product Introduction Technician to join our team at Alstom. As a key member of our team, you will be responsible for ensuring the availability of our products at customer sites, providing technical expertise to various stakeholders, and troubleshooting issues to resolve them efficiently.Key ResponsibilitiesCarry out...

  • Product Introduction Specialist

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Alstom Full time

    About the RoleWe are seeking a highly skilled Product Introduction Specialist to join our team at Alstom. As a Product Introduction Specialist, you will be responsible for ensuring the smooth introduction of our products to customers, providing technical expertise and support to ensure their availability and performance.Key ResponsibilitiesCarry out...

  • Product Introduction Specialist

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Alstom Full time

    About the RoleWe are seeking a highly skilled Product Introduction Specialist to join our team at Alstom. As a Product Introduction Specialist, you will be responsible for ensuring the smooth introduction of our products to customers, providing technical expertise and support to ensure their availability and performance.Key ResponsibilitiesCarry out...

  • End-User Computing Specialist

    1 month ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About UsOcado Group stands at the forefront of technology, serving as a global software and robotics platform with a rich history in retail. As a trailblazer in the online grocery sector, we collaborate with some of the world's most innovative retailers, including major names in the industry, to reshape the grocery landscape worldwide. Our commitment to...

  • Technical Support Engineer

    1 month ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About UsOcado Group stands at the forefront of technology, serving as a global software and robotics platform with a rich history in retail. As a trailblazer in the online grocery sector, we collaborate with some of the world's most innovative retailers, working together to reshape the grocery landscape worldwide. Our commitment to investing in technology...

  • Helpdesk Supervisor

    4 months ago

    Hatfield, United Kingdom Places for People Full time

    You will be part of Derwent Facilities Management (DFM), we are changing lives by creating thriving student living communities. So, what are you waiting for? Join a Community that cares about you! More about your role We are looking for a Helpdesk Supervisor who will lead the Helpdesk team and also provide full administrative support. Acting as the first...

  • People Services Helpdesk Manager

    4 months ago

    Hatfield, United Kingdom Ocado Group Full time

    **Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.** ***About Us** ***About...

  • Customer Success Partner

    4 months ago

    Hatfield, United Kingdom Ocado Retail Full time

    We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values**:Always be curious**, **Bring your best self** and **Challenge what's possible**. We’re growing fast, and we’re looking for like-minded people to join us for the next step of **this.** **The Role**: This role will allow you to communicate and drive...

  • Product Introduction Technician

    3 weeks ago

    Hatfield, United Kingdom Alstom Full time

    Req ID:463562Location: HatfieldAppointment Basis: PermanentApply by: 20/09/2024Excellent Salary and Benefits Purpose of role As Product Introduction Technician, you will be responsible for troubleshooting of Alstom products at customer site in order to ensure their availability while providing technical expertise to subcontractors, warranty support team,...

  • Product Introduction Technician

    3 weeks ago

    Hatfield, United Kingdom Alstom Full time

    Req ID:463562 Location: Hatfield Appointment Basis: Permanent Apply by: 23/09/2024 Excellent Salary and Benefits   Purpose of role   As Product Introduction Technician, you will be responsible for troubleshooting of Alstom products at customer site in order to ensure their availability while providing technical...

Helpdesk Operator

4 months ago

Hatfield, Hertfordshire, United Kingdom Pinnacle Group Limited Full time

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.


Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Helpdesk Operator

Pinnacle Group are looking to recruit an enthusiastic Helpdesk Operator to join the team at the University of Hertfordshire on a full time bases Monday - Friday.

Duties/Key Responsibilities

  • Signing Visitor & Sub - Contractors In/Out
  • Dealing with Students queries via Phone, email and face to face
  • Sorting Students incoming posts
  • Logging cleaning and maintenance jobs on Software called QFM
  • Update staff keys
  • Photocopying, filling and sorting paperwork
  • Auditing,
  • Conferencing – checking in/out delegates and other ad hoc jobs for conferencing

Skills

  • Experience of working in a similar role within the sector
  • Ability to work independently and use initiative
  • Reliable and responsible with a flexible approach to work
  • Good communication skills

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.