Current jobs related to End-User Computing Specialist - Hatfield, Hertfordshire - Ocado Group
-
Substance Misuse Recovery Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeRecovery Worker - Substance MisuseYour new role at Hays Specialist Recruitment Limited will involve working with vulnerable individuals who have been impacted by substance misuse. As a Recovery Worker, you will be responsible for delivering evidence-based interventions and supporting service users in achieving positive outcomes.Key Responsibilities:Deliver...
-
Substance Misuse Recovery Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeRecovery Worker - Substance MisuseYour new role at Hays Specialist Recruitment Limited will involve working with vulnerable individuals who have been impacted by substance misuse. As a Recovery Worker, you will be responsible for delivering evidence-based interventions and supporting service users in achieving positive outcomes.Key Responsibilities:Deliver...
-
Senior QC Systems Technical Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Cpl Life Sciences Full timeSenior QC Systems Technical SpecialistCpl Life Sciences is partnering with a global pharmaceutical company to support QC laboratory electronic systems as a Senior QC Systems Technical Specialist. This role involves maintaining master data, troubleshooting issues, implementing system improvements, and ensuring compliance with SOPs, GMP, and Data Integrity...
-
Senior QC Systems Technical Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Cpl Life Sciences Full timeSenior QC Systems Technical SpecialistCpl Life Sciences is partnering with a global pharmaceutical company to support QC laboratory electronic systems as a Senior QC Systems Technical Specialist. This role involves maintaining master data, troubleshooting issues, implementing system improvements, and ensuring compliance with SOPs, GMP, and Data Integrity...
-
Substance Misuse Recovery Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleYour new company is a leading charity dedicated to supporting vulnerable individuals in the community. As a Substance Misuse Recovery Worker, you will be part of a multidisciplinary team focused on delivering excellent drug and alcohol services to service users with alcohol addiction.Key ResponsibilitiesDeliver evidence-based interventions,...
-
Substance Misuse Recovery Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleYour new company is a leading charity dedicated to supporting vulnerable individuals in the community. As a Substance Misuse Recovery Worker, you will be part of a multidisciplinary team focused on delivering excellent drug and alcohol services to service users with alcohol addiction.Key ResponsibilitiesDeliver evidence-based interventions,...
-
Electrical Sales Specialist
1 month ago
Hatfield, Hertfordshire, United Kingdom CV Library Full timeAbout the Company:CV Library is a leading supplier of electronic test equipment in the UK, with over 40 years of experience selling test and measurement products into the manufacturing market.The Role:We are seeking a highly motivated and experienced Field Sales Engineer to join our team. As a Field Sales Engineer, you will be responsible for selling test...
-
Electrical Sales Specialist
1 month ago
Hatfield, Hertfordshire, United Kingdom CV Library Full timeAbout the Company:CV Library is a leading supplier of electronic test equipment in the UK, with over 40 years of experience selling test and measurement products into the manufacturing market.The Role:We are seeking a highly motivated and experienced Field Sales Engineer to join our team. As a Field Sales Engineer, you will be responsible for selling test...
-
Electrical Sales Engineer
4 weeks ago
Hatfield, Hertfordshire, United Kingdom On Target Recruitment Ltd Full timeJob Title: Field Sales Engineer - Electrical & ElectronicThe Company:On Target Recruitment Ltd is a leading recruitment agency specializing in sales, technical, and commercial jobs in various sectors, including Engineering, Construction, Medical, and Business Solutions.The Role:We are seeking an experienced Field Sales Engineer to join our team. As a Field...
-
Electrical Sales Engineer
1 month ago
Hatfield, Hertfordshire, United Kingdom On Target Recruitment Ltd Full timeJob Title: Field Sales Engineer - Electrical & ElectronicThe Company:On Target Recruitment Ltd is a leading recruitment agency specializing in sales, technical, and commercial jobs in various sectors, including Engineering, Construction, Medical, and Business Solutions.The Role:We are seeking an experienced Field Sales Engineer to join our team. As a Field...
-
Electrical Sales Engineer
4 weeks ago
Hatfield, Hertfordshire, United Kingdom On Target Recruitment Ltd Full timeJob Title: Field Sales Engineer - Electrical & ElectronicThe Company:On Target Recruitment Ltd is a leading recruitment agency specializing in sales, technical, and commercial jobs in various sectors, including Engineering, Construction, Medical, and Business Solutions.The Role:We are seeking an experienced Field Sales Engineer to join our team. As a Field...
-
Substance Misuse Recovery Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly skilled Substance Misuse Recovery Worker to join our team in Hatfield. As a key member of our team, you will be responsible for delivering excellent drug and alcohol services to service users with alcohol addiction.Key ResponsibilitiesDeliver evidence-based interventions, including group and pod work programmes, to...
-
Substance Misuse Recovery Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly skilled Substance Misuse Recovery Worker to join our team in Hatfield. As a key member of our team, you will be responsible for delivering excellent drug and alcohol services to service users with alcohol addiction.Key ResponsibilitiesDeliver evidence-based interventions, including group and pod work programmes, to...
-
Senior Quality Assurance Systems Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom CK Group Full timeJob Title: Senior QC Systems Technical SpecialistCK Group is seeking a highly skilled Senior QC Systems Technical Specialist to join our team. This is a fixed-term contract opportunity for 12 months, based in Hatfield, Hertfordshire.Job Summary:We are looking for a technical expert to provide support for all laboratory electronic systems used within the...
-
Senior Quality Control Systems Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom CK Group Full timeJob Title: Senior QC Systems Technical SpecialistCK Group is seeking a highly skilled Senior QC Systems Technical Specialist to join our team in Hatfield, Hertfordshire. This is a fixed-term contract for 12 months.Job Summary:We are looking for a technical expert to provide support for laboratory electronic systems, including LIMS and CDS. The successful...
-
Senior Quality Control Systems Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom CK Group Full timeJob Title: Senior QC Systems Technical SpecialistCK Group is seeking a highly skilled Senior QC Systems Technical Specialist to join our team in Hatfield, Hertfordshire. This is a fixed-term contract opportunity for 12 months.Job Summary:We are looking for a technical expert to provide support for laboratory electronic systems used in the Quality Control...
-
Senior Quality Control Systems Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom CK Group Full timeJob Title: Senior QC Systems Technical SpecialistCK Group is seeking a highly skilled Senior QC Systems Technical Specialist to join our team in Hatfield, Hertfordshire. This is a fixed-term contract opportunity for 12 months.Job Summary:We are looking for a technical expert to provide support for laboratory electronic systems used in the Quality Control...
-
Senior Quality Control Systems Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom CK Group Full timeJob Title: Senior QC Systems Technical SpecialistCK Group is seeking a highly skilled Senior QC Systems Technical Specialist to join our team in Hatfield, Hertfordshire. This is a fixed-term contract for 12 months.Job Summary:We are looking for a technical expert to provide support for laboratory electronic systems, including LIMS and CDS. The successful...
-
Senior QC Systems Technical Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom CK Group Full timeJob Summary:CK Group is seeking a highly skilled Senior QC Systems Technical Specialist to join their team. The successful candidate will be responsible for providing technical support for all laboratory electronic systems used within the Quality Control Laboratory.Key Responsibilities: Provide technical support for the operation, maintenance, and...
-
Electrical Sales Specialist
1 month ago
Hatfield, Hertfordshire, United Kingdom CV Library Full timeAbout the Company:CV Library is a leading supplier of electronic test equipment in the UK, with over 40 years of experience selling test and measurement products into the manufacturing market.The Role:We are seeking a highly motivated and experienced Field Sales Engineer to join our team. As a Field Sales Engineer, you will be responsible for selling test...
End-User Computing Specialist
2 months ago
About Us
Ocado Group stands at the forefront of technology, serving as a global software and robotics platform with a rich history in retail. As a trailblazer in the online grocery sector, we collaborate with some of the world's most innovative retailers, including major names in the industry, to reshape the grocery landscape worldwide. Our commitment to investing in technology and talent is pivotal in delivering exceptional service to our partners and clients.
About the Role
The primary responsibility of the Technology Support Services (EUC) Engineer is to ensure the seamless operation of technical services related to end-user computing. This role involves managing technical incidents while providing outstanding customer service to employees at our headquarters.
In this position, you will closely collaborate with fellow engineers, taking the initiative to assist in resolving incidents and challenges as they arise. Your main goal as an EUC Engineer is to provide high-quality customer service and effective 1st/2nd line technical support to our workforce.
Key Responsibilities
- Deliver 1st/2nd line EUC support under the guidance of senior engineers.
- Deploy, configure, and maintain end-user devices and software applications.
- Assist end-users with hardware and software-related issues.
- Continuously seek and implement opportunities to enhance EUC services.
- Adhere to service level agreements (SLAs) while managing customer expectations.
- Provide exceptional service with a focus on customer satisfaction and responsiveness to internal needs.
- Support and maintain Windows technology within the office environment, addressing issues promptly.
- Engage in business projects as required.
- Follow established policies and procedures, suggesting necessary updates to keep documentation current.
- Contribute positively to the technical team, fostering a strong work ethic.
About You (Desired Experience)
Essential Qualifications
- Experience in 1st/2nd line support within a large helpdesk or desktop support environment.
- Background in end-user computing support or a related role.
- Strong communication and interpersonal skills.
- Proficiency in providing technical support for Windows 10/11 and MAC OS X.
- Understanding of network infrastructure.
- Logical problem-solving skills leading to effective resolutions.
- Ability to work collaboratively within a team, supporting fellow EUC members.
- A valid UK driving license.
Desirable Qualifications
- IT or Customer Service certifications (e.g., ITIL Foundation, NVQ) are advantageous.
- Familiarity with Windows Powershell technology is a plus.
- Skills in configuring Android and iOS devices.
- Experience with Intune and/or JAMF MDM configuration.
What We Offer
We provide a comprehensive benefits package that includes annual leave, pension contributions, life assurance, private medical insurance, income protection, company sickness benefits, employee discounts, and access to various share schemes.
Ocado Group is committed to being an equal opportunities employer, ensuring fair treatment for all potential employees regardless of their background.
#LI-OT #LI-MM1
