Application Maintenance Coordinator

2 months ago

Leeds, Leeds, United Kingdom Asda Full time
Application Maintenance Coordinator - Leeds

Job TitleApplication Maintenance Coordinator
LocationAsda House
Employment TypeFull time
Contract TypePermanent
Hours Per Week37.5
Salary

Competitive salary plus benefits.
CategoryEnd User Support
Closing Date29 July 2024

·Monitor supplier performance against agreed contractual SLAs, collect performance data and investigate any breachesCarry out regular reviews with third party suppliers and participate in Contract and SLA risk assessmentsRepresent suppliers and applications managed by the team in regular service reviews and incident review meetingsProduce clear and accurate reporting on supplier performance, highlighting service improvement steps where necessaryCoordinate the resolution of key problems by bringing together other Asda teams and third partiesResolve problems through the relevant processes and escalate issues to the Applications Maintenance Manager/Senior Apps Dev Manager as appropriateAct as liaison between Technology Service or George business and the third party supplier for operational issuesUtilise and update the supplier management information systemHave a short-term view of key business activities and ensure plans are in place to maintain operational stability throughoutParticipate towards product road mapsUnderstand product roadmaps and sunset dates, conduct capacity reviews and co- ordinate plans to test platform resilience where applicableMonitor and report on system capacity to apply archiving and purging principles at regular intervals to maintain performant systems - applying defined business rules and adherence to legal complianceWork Where it Works
Our hybrid way of working gives you the choice to work where it works.? This enables you to?chose?where you'll be the most effective.? It offers a mix of working from home and in an office environment that works best for you and your team.?
You will also get an excellent benefits package including;-

• Discretionary company bonus

• Company pension up to 7% matched

• 10% colleague discount, free parking and many additional rewards.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

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