House Officer

1 month ago

London, Greater London, United Kingdom CITY OF LONDON CORPORATION Full time

Barbican Estate. Be the voice of reassurance and the overall problem-solver in our estate management team.

The City of London Corporation provides a unique career prospect for motivated and collaborative team-players. Tasked with overseeing the success of London's dynamic heart, our work incorporates the area's business capabilities, tourist destinations and the high quality of living that we endeavour to secure for all City of London residents. It's an interesting challenge, that takes us from shaping trade opportunities within the Square Mile to championing key social issues such as education and employment. As such, there is always scope to explore your interests and develop your career within the organisation – making us a desirable employer of choice.

Joining the Barbican Estate Office which sits within Community and Children's Services, you will play a vital leaseholder management role across the Barbican Estate. You would be responsible for around 700 properties on the Barbican Estate, and it will be up to you ensure our residents receive an exceptional level of service as set out in their Service Level Agreements. As the first point of contact for when things go wrong, you will provide reassurance and information, using the relationships you have forged with both residents and service providers to find amicable and efficient solutions. Maintaining the quality of these properties and developing new services and plans, you will see to it that residents feel confident in our capabilities, thereby protecting the reputation of the City of London Corporation.

Within this fascinating role, you will have the scope to identify opportunities for improvement, including working with residents' groups to take their opinions and suggestions on board. As such, you will ideally have some experience of working within the housing sector, complemented by excellent customer service skills. Dealing with people's homes inevitably generates strong emotions, so you will need plenty of compassion, and great verbal and written communication skills to convey instructions and enforce leasehold covenants that may not be popular. You will also investigate neighbour disputes, so you will have plenty of tact and diplomacy, with the willingness to work with other departments (such as the legal teams) when necessary. We are passionate about delivering value for money services, so you will also have good financial acumen with the ability to develop, implement and monitor service level agreements.

This is the type of role that is both career-defining – and provides you with the delightful knowledge that you're doing something good for the community. We work collaboratively to drive results for our residents, and you will be central to this work. With exposure to the types of challenges that only a capital city can provide you with, you are sure of a steep and exciting learning curve. So if you are comfortable working at pace and you enjoy plenty of customer contact, then get in touch and help us nurture the future of this colourful neighbourhood.

Closing date: 12 noon on Friday 28 June 2024.

To apply online please click the apply button.

Alternatively, please contact hr answerphone) quoting reference number OCCS0885 if you experience any difficulties. A minicom service for the hearing impaired is available on

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

  • Housing Officer

    2 days ago

    London, Greater London, United Kingdom Ackerman Pierce Ltd Full time

    Ackerman Pierce Ltd is seeking a skilled Housing Triage Officer to join our team in London. As a Housing Triage Officer, you will provide a flexible, person-centred approach towards homeless clients.Key Responsibilities:Utilize knowledge of the Council's housing and community care procedures, as well as housing support services, to provide advice,...

  • Housing Officer

    22 hours ago

    London, Greater London, United Kingdom Liquid Full time

    Exciting Opportunities for Housing Professionals at Liquid:Liquid, a leading not-for-profit housing provider, is seeking dedicated professionals to join their team as Housing Officers and Property Management Officers. This dynamic period offers unique opportunities for professional development and career advancement, making it an ideal time to become part of...

  • Housing Officer

    3 days ago

    London, Greater London, United Kingdom Liquid Full time

    Exciting Opportunities for Housing Professionals at Liquid:Liquid, a leading not-for-profit housing provider, is seeking dedicated professionals to join their team as Housing Officers and Property Management Officers. This dynamic period offers unique opportunities for professional development and career advancement, making it an ideal time to become part of...

  • Housing Officer

    1 month ago

    London, Greater London, United Kingdom Causeway Irish Housing Association Full time

    Our OrganisationYou will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial,...

  • Housing Officer

    2 days ago

    London, Greater London, United Kingdom Carrington Blake Recruitment Full time

    About the Role:Carrington Blake Recruitment is seeking a skilled Housing Officer to join our team. As the face of Brent Housing, you will be responsible for providing exceptional customer service and managing various aspects of housing management.Key Responsibilities:Pre-Void Function Management: Ensure seamless check-in and check-out processes, promoting...

  • Experienced Housing Officer

    3 days ago

    London, Greater London, United Kingdom g2 Recruitment Full time

    About the RoleWe are seeking an experienced Private Sector Housing Officer to join our client, a Local Authority, in their efforts to address Private Sector Housing related issues within the community.Key Responsibilities:Investigate and respond to Private Sector Housing related enquiriesConduct routine visits and inspectionsCollaborate with the team to...

  • Housing Solutions Officer

    3 weeks ago

    London, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Position OverviewCRA GROUP LIMITED is seeking a dedicated professional to join our team as a Housing Solutions Officer. This role is pivotal in providing essential support to individuals facing housing challenges.Key ResponsibilitiesServe as a primary contact for clients seeking assistance with housing options.Collaborate with team members to fulfill...

  • Housing Support Officer

    3 weeks ago

    London, Greater London, United Kingdom Service Care Solutions Full time

    Position Title: Housing Support OfficerLocation: Hammersmith, LondonContract Type: Temporary, 22 Week Contract (Possibility of Extension)Work Arrangement: Flexible/Hybrid (3 days WFH) - May require visits to various facilitiesDBS Requirement: YesImmediate Start: YesWe are looking for committed Housing Support Officers to join a Local Authority team in...

  • Housing Support Officer

    3 weeks ago

    London, Greater London, United Kingdom G2 Recruitment Group Limited Full time

    Position OverviewWe are seeking a dedicated Housing Support Officer to join our team. This role is essential in managing housing cases and providing support to individuals in need.Key ResponsibilitiesManage a backlog of housing cases effectively.Utilize knowledge of the Housing Rights Act and relevant housing legislation.Demonstrate a confident understanding...

  • Housing Solutions Officer

    3 weeks ago

    London, Greater London, United Kingdom Elevate Projects Ltd Full time

    About the Role: Elevate Projects Ltd is seeking a dedicated Housing Solutions Officer to join our esteemed team. This position offers a collaborative environment where all team members are encouraged to embody and uphold our core values. Key Responsibilities: Conduct interviews and provide guidance to individuals seeking assistance under housing...

  • Senior Finance Officer

    3 weeks ago

    London, Greater London, United Kingdom House of Lords Full time

    Position OverviewThe House of Lords is seeking a Senior Finance Officer to enhance our Finance Department. In this pivotal role, you will provide exceptional support to the Finance Director, Head of Finance, Management Board, and Accounting Officer across various initiatives. Your responsibilities will encompass acting as the financial advisor on numerous...

  • Housing Support Officer

    3 days ago

    London, Greater London, United Kingdom Riverside Group Full time

    About the RoleWe are seeking a highly motivated and experienced Support Officer to join our team at Riverside Group. As a Support Officer, you will play a key role in the day-to-day running of our supported housing services, ensuring the safety and wellbeing of our customers.Key ResponsibilitiesCustomer Engagement: Engage with customers daily to build trust...

  • Marketing Leader

    3 days ago

    London, Greater London, United Kingdom Somerset House Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Marketing Manager to join our team at Somerset House, a leading creative community and cultural innovation hub. As a key member of our marketing team, you will be responsible for leading and executing our marketing strategies, driving brand growth and business performance.Key...

  • Marketing Leader

    23 hours ago

    London, Greater London, United Kingdom Somerset House Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Marketing Manager to join our team at Somerset House, a leading creative community and cultural innovation hub. As a key member of our marketing team, you will be responsible for leading and executing our marketing strategies, driving brand growth and business performance.Key...

  • Housing Assessment Officer

    23 hours ago

    London, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Housing Assessment Officer to join our team at CRA GROUP LIMITED. As a key member of our team, you will be responsible for assessing high priority housing applications and providing expert advice to applicants.Key ResponsibilitiesAssess and manage a caseload of high priority housing applications,...

  • Housing Assessment Officer

    2 days ago

    London, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Housing Assessment Officer to join our team at CRA GROUP LIMITED. As a key member of our team, you will be responsible for assessing high priority housing applications and providing expert advice to applicants.Key ResponsibilitiesAssess and manage a caseload of high priority housing applications,...

  • Housing Support Officer

    3 weeks ago

    London, Greater London, United Kingdom Park Avenue Recruitment Full time

    We are excited to present a new opportunity with our esteemed client in the East Anglia region for a Temporary Accommodation Officer. This role involves conducting site visits to temporary housing facilities three times a week, utilizing either personal transportation or public transit. Competitive remuneration ranging from 28 to 30Reimbursement for travel...

  • Housing Support Officer

    3 weeks ago

    London, Greater London, United Kingdom Park Avenue Recruitment Full time

    We are excited to present a new opportunity with our esteemed client in the East Anglia region for a Temporary Accommodation Officer. This role is pivotal in providing essential support within the housing sector. Your responsibilities will include conducting visits to various temporary accommodations three times a week, utilizing either personal...

  • Parliamentary Committee Officer

    3 weeks ago

    London, Greater London, United Kingdom House of Lords Full time

    Position OverviewWe are seeking individuals with a background in secretarial and administrative roles. Join our team in the Committee office at the House of Lords as a Committee Operations Officer. The Committee Office is a significant department within the House of Lords, providing support to over 20 select committees concurrently, covering a diverse array...

  • Housing Support Officer

    3 weeks ago

    London, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Position Overview: We are seeking a dedicated individual to join our team as a Housing Support Officer. This role is essential for assisting individuals with a history of incarceration who are in need of housing solutions. Key Responsibilities: Conduct thorough assessments to understand the housing needs of clients.Provide guidance and support to help...