Manager, Performance

1 month ago

London, Greater London, United Kingdom abrdn Full time

Job Description

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

About the department

At abrdn the Client Group is responsible for Sales, Client Service & Marketing of the Investment Business. The Client Office sits within the Client Group reporting directly to the Chief Client Officer. It is organised around four pillars– Key Clients, Business Management, Sale Execution and Performance. The Manager, Performance & Planning is a key role within the fourth pillar – Performance – with a high degree of autonomy. It reports to the Head of Client Office

About the role

The Manager, Performance and Planning role holder will get the opportunity to be responsible for assessing & reporting on the performance of the Client Group and sub teams as well as using insights from this analysis to drive improvements.

The Manager, Performance and Planning role holder will also get the opportunity to run the annual planning process within the Client Group. The role holder will have exposure to and engage directly with a number of senior stakeholders both within the Client Group (including the Chief Client Officer and Client Group Leadership team) and other functions notably Finance. The role holder will work closely with the wider Client Office to deliver on these responsibilities.

The Manager, Performance and Planning role holder will have significant influence on driving high performance and continual improvement within the Client Group.

Key Responsibilities

Assessing & reporting on the performance of Client Group and underlying teams

Ownership of and production of relevant MI, reporting & narratives for Client Group management meetings, Investment Executive forums, Committees and boards Simplify complex and incomplete data providing a clear narrative across flow, and activity, in particular with regards to queries from IE, ELT, Finance, Investor Relations and Client Group Leadership on Client Group activity and financial position Ownership and reporting of Client Group scorecards Using insights to drive improvements within Client Group Derive insight from MI and Scorecards to drive change (and where relevant implement) Perform periodic analysis of different teams and processes to identify and drive need for change Planning Own and deliver annual plans working with Sales Operations Enable and support Chief Client Officer and Head of Client Office in ensuring plans are ambitious and robust Monitor and report on progress versus plans About the candidate requirements Strong data handling and interpretation skills as well as an intuitive grasp of systems and software Strong knowledge of management information, including key metrics Strong influencing and interpersonal skills, as well as a track record of developing and maintaining relationships with key stakeholders at all levels of the business Proven ability to present recommendations to and positively influence multiple stakeholders on key business initiatives and strategic considerations Experience in the investment/asset management industry with proven experience in strategic planning, business management or a similar role We are proud to be a Disability Confident Committed employer. Therefore, if you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire and one of our team will reach out to support you through your application process. Our benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Our business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients' changing needs. You can find out more about what we do here.We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

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