Customer Service Administrator

1 month ago


Stonehouse, Plymouth, United Kingdom RE People Full time
Customer Service Representative

Job Description:
  • Process customer orders on SAP system
  • Communicate regularly with customers to ensure satisfaction
  • Coordinate with various departments for order fulfillment
  • Handle customer enquiries and feedback efficiently
  • Prepare and distribute invoices accurately
  • Manage legal and contractual documentation for product distribution
  • Monitor and resolve supplier errors
  • Book and track shipments and provide updates to customers
  • Obtain quotations from freight forwarders for export shipments
Requirements:
  • Experience in customer service and order processing
  • Proficiency in Excel, Word, and SAP
  • Knowledge of export processes and documentation
  • Attention to detail and strong problem-solving skills
  • Team player with ability to work in a fast-paced environment


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