Contracts Officer

2 months ago

Crawley, West Sussex, United Kingdom Venn Group Full time

Interim Contracts Monitoring Officer

Location: South of England – regular office or in Borough attendance required

Length: 6 months

IR35 Status: Inside

We are currently working with a District Council who are seeking a Contracts Monitoring Officer to play an integral role in the day to day management of their Watse and Green spaces contracts.

Key Responsibilities of the Interim Contracts Monitoring Officer:

  • To be responsible for the daily operational monitoring of the Waste Management Contract, through monitoring inspections and working collaboratively with the contractor
  • To ensure the contractor is fully complying with all aspects of the councils requirements and contractual terms
  • Carry out routine monitoring inspections to quantify contractor performance, and report on findings
  • Proactively monitor the performance of the contractors (e.g. bin placement) and resolve performance issues
  • To draft suitable responsible to enquires and complaints received from Elected Members, colleagues and members of the public
  • Engaging with the community regarding missed waste collection, New bins, Contaminated bins, New developments
  • Work with the provider to resolve any operational issues within their assigned part of the borough and to promptly escalate internally any specific areas of concern or risk
  • To liaise with members of the public, investigating and responding to contract-related queries and service issues

Key Skills of the Interim Contracts Monitoring Officer:

  • Strong contract monitoring experience
  • Ability to communicate well with Members, Senior Management & officers, contractors and members of the public
  • Strong ability to manage own work load and Diary
  • Excellent customer service skills particularly whilst under pressure
  • Ability to work independently and with own initiative and as part of a team

To apply for this role or to find out about other jobs, please contact Joseph Dalton on the London Local Government Recruitment team on or send your CV to

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