IT DR Manager

Found in: beBee jobs GB - 2 weeks ago

Bristol, Bristol, United Kingdom Teleperformance Full time

Role Profile:IT Disaster Resilience Manager

Work Area aligned to: IT Infrastructure

Salary: £48-50k

Location: Hybrid but must stay close within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you will be expected to be onsite part of the week

Role Objective:

Develop, manage and ensure Teleperformance IT infrastructure and IT support within the UK, Ireland & Sub Sahara group has adequate IT Disaster Recovery (DR) processes and plans in place to continue providing services in the event of a disaster situation to its client's base. Such a role will align to the standards as laid out by in-country regulatory bodies such as the Finance Conduct Authority (FCA) in the UK.

Ensures Teleperformance has adequate resilience by design to provide assurance that Teleperformance Operational Resilience capabilities are able to adapt and respond to any threat likely to cause disruption of service. Creates, maintains and is the custodian of policy, process, testing and plans to ensure compliance with client contractual obligations and regulatory requirements.

Responsibilities will include but are not limited to:

Planning and Maintenance:

Ownership of the formal testing program covering IT BCP/DR to maintain compliance with contractual obligations and ensure alignment with BCI Good Practice Guidelines (GPG ISO GPG - Business Continuity Management Systems - Guidance.

This includes but is not limited to:

Testing scopeDocumentation of test criteria and expected outcomesRecording and collation of test results both success and failureManagement of remediation plans through to retestProvision of internal and client facing IT BC/DR Testing reports and Lessons LearnedManagement and maintenance of the agreed test plans in conjunction with the technical and service delivery teamsMaintain the business IT BC/DR testing scheduleLiaise with Teleperformance's 3rd party IT suppliers to understand their BCP/DR position and resilience capabilities in alignment with Teleperformance and client business requirements plus regulatory obligations to ensure compliance.Actively assist the wider business, Business Continuity Manager and Risk Assurance Manager in major BC/DR plan development.Support the Business Continuity Manager in the development of business continuity recovery strategies and solutions.Assist with audits and client questions for existing or new business.

Testing:

Scheduling and co-ordination of test activities with the respective technical functions.Co-ordinate Testing of Teleperformance and Client Specific IT BC and DR Plans.Conduct IT BC/DR reviews and assist in project assignments for Teleperformance sites, departments, and clients.

Invocation:

Act as admin co-ordinator during disaster situations.

Reporting:

Assessing and managing the business impact including financial impacts of testing activities with respect to ongoing compliance, operational and client activities.Conduct Lessons Learnt exercises, make recommendations for improvements, and manage the closure of actions.Create Lessons Learnt reports ensuring timely distribution to key stakeholders.Manage communication of testing results both internally and externally as required contractually.

Training & Awareness:

Creation of IT BC/DR training material.Organise and manage IT BC/DR training via workshops, communications, one to one knowledge transfer.

Skills and Knowledge:

At least 3 years of IT DR experience within a Financial Services or similar organisation.Have the ability to interpret regulatory or legal laws and regulations.Experience of working within a Business Process Outsourcing (BPO) company.Ability to adapt within challenging, dynamic environment.Have a good standard of written and oral skills.Proficient in policy and report writing.Good presentation skills.Can work well across multiple business functions.Analytical and good problem solver.Sound knowledge of core infrastructure components and how they intertwine.

  • Occupational Health Advisor

    Found in: beBee jobs GB - 2 weeks ago

    Bristol, Bristol, United Kingdom Drs Direct Full time

    Drs Direct Ltd are an established recruitment agency, founded in 2007 to offer specialist Occupational Health recruitment and consulting services across the UK to all manner of private and public sector companies. Drs Direct is currently split into three key areas, Occupational Health Nursing recruitment, Occupational Health Physician recruitment and...

  • Lecturer in Dental Sciences

    Found in: beBee jobs GB - 5 days ago

    Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThis is an exciting time to join Bristol Dental School in our brand-new clinical teaching facility. The role holder will play a key role in the delivery of teaching to undergraduate dental students and those on the International Foundation Programme. What will you be doing?The Lecturer will support the continued development of our undergraduate...

  • PhD Studentship: Supply Chain Resilience in Global Disruption

    Found in: beBee jobs GB - 2 weeks ago

    Bristol, Bristol, United Kingdom University of Bristol Full time

    The project: Are you passionate about exploring the depths of operations and supply chain management through research? Do you want to join a cutting-edge interdisciplinary research centre at a world-class institution? We invite you to apply for a PhD studentship project hosted by the University of Bristol Business School in collaboration with the Innovation...

  • Research Technician

    Found in: beBee jobs GB - 6 days ago

    Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleWe are seeking to appoint a Research Technician to fully support research laboratory activities, ensuring that the laboratories are prepared for experimentation and are compliant with relevant Health and Safety and other legislative or policy requirements. The role will require you to carry out specialised techniques and train others in these and...

  • Vulnerabilities Manager

    3 days ago

    Bristol, United Kingdom Teleperformance Full time

    IT Disaster Resilience Manager Work Area aligned to: IT Infrastructure Location: Hybrid but must stay within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you will be expected to be onsite part of the week Develop, manage and ensure Teleperformance IT infrastructure and IT support within the UK, Ireland...

  • IT Disaster Resilience Manager

    Found in: Talent UK C2 - 2 weeks ago

    Bristol, United Kingdom Teleperformance Full time

    Overview Role Profile :IT Disaster Resilience Manager Work Area aligned to: IT Infrastructure Salary: £48-50k Location: Hybrid but must stay within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you will be expected to be onsite part of the week Role Objective : Develop, manage and ensure...

  • IT Disaster Resilience Manager

    3 days ago

    Bristol, United Kingdom Teleperformance Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview Role Profile :IT Disaster Resilience Manager Work Area aligned to: IT Infrastructure Salary: £48-50k Location: Hybrid but must stay within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you...

  • Senior Recruitment Manager

    Found in: Jooble UK C2 - 3 hours ago

    Bristol, United Kingdom IT MNC Full time

    Company: A leading IT MNC with a vast business footprint across the Globe. Job Description: The Senior Executive Recruiter is responsible for managing Executive-level candidate searches and uses creative and modern sourcing techniques to create a pipeline of candidates for Executive roles in the company. The Senior Executive Recruiter will be a trusted...

  • Senior Recruitment Manager

    4 hours ago

    Bristol, United Kingdom IT MNC Full time

    Company: A leading IT MNC with a vast business footprint across the Globe. Job Description: The Senior Executive Recruiter is responsible for managing Executive-level candidate searches and uses creative and modern sourcing techniques to create a pipeline of candidates for Executive roles in the company. The Senior Executive Recruiter will be a trusted...

  • Occupational Health Advisor

    Found in: beBee S GB - 2 weeks ago

    Bristol, United Kingdom Drs Direct Full time

    Drs Direct Ltd are an established recruitment agency, founded in 2007 to offer specialist Occupational Health recruitment and consulting services across the UK to all manner of private and public sector companies. Drs Direct is currently split into three key areas, Occupational Health Nursing recruitment, Occupational Health Physician recruitment and...

  • General Practice Assistant

    6 days ago

    Bristol, United Kingdom Armada Family Practice Full time

    **ARMADA FAMILY PRACTICE** Armada Road, Whitchurch, BRISTOL BS14 0SU. TEL: 01275 832285 GP Partners; Dr K Jones & Dr I Da Costa & Dr J Frawley, Managing Partner Mrs J Welch **Great opportunity to join a friendly and supportive practice.** **Job vacancy**: General Practice Assistant (GPA) **Job summary**: Armada Family Practice have an exciting...

  • Lecturer in Dental Sciences

    Found in: beBee S GB - 6 days ago

    Bristol, United Kingdom University of Bristol Full time

    The role This is an exciting time to join Bristol Dental School in our brand-new clinical teaching facility. The role holder will play a key role in the delivery of teaching to undergraduate dental students and those on the International Foundation Programme.  What will you be doing? The Lecturer will support the continued development of our undergraduate...

  • Oracle Portal Administrator

    6 days ago

    Bristol, United Kingdom Bench IT Full time

    **Oracle Portal Administrator** 6 months** Bristol £350 per day inside IR35 Oracle 12c **Must be SC cleared or eligible to obtain SC Clearance** Leading engineering company is actively recruiting for an experienced Oracle Portal Administrator to be responsible for creating, customising and administering Oracle Portals for an end...

  • Clinical Psychologist in Neuropsychology

    4 days ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    **Band 7 Clinical Psychologist / Neuropsychologist 0.6 WTE** The Head Injury Therapy Unit is a community-based neurorehabilitation service for adults with acquired brain injury. We are looking for a competent and enthusiastic team player to join our established and experienced multi-disciplinary team. The team works with patients in their own homes and...

  • Senior ICT Infrastructure Specialist

    2 weeks ago

    Bristol, United Kingdom TRIA Full time

    Infrastructure Engineer - Contract - (Outside IR35) You will be working on a variety Platform and Infrastructure projects and will be responsible for helping to deliver the end to end enterprise IT infrastructure strategy and vision. Working alongside a mix of internal resources and third-party suppliers across architecture, engineering, delivery and...

  • Business Development Manager Waste Recycling

    3 days ago

    Bristol, United Kingdom Let's Recycle It Limited Full time

    Let's Recycle It Ltd - Business Development Manager Let's Recycle It Ltd is a plastics recycling company. As Business Development Manager, the successful candidate will maintain and develop client relationships with suppliers of recyclable plastic materials in the south of England and negotiate deals to buy these waste materials. Experience in the...

  • Senior Executive Recruiter

    Found in: Talent UK 2A C2 - 3 hours ago

    Bristol, United Kingdom IT MNC Full time

    Company: A leading IT MNC with a vast business footprint across the Globe.Job Description:The Senior Executive Recruiter is responsible for managing Executive-level candidate searches and uses creative and modern sourcing techniques to create a pipeline of candidates for Executive roles in the company. The Senior Executive Recruiter will be a trusted advisor...

  • Senior Executive Recruiter

    Found in: Jooble UK C2 - 3 hours ago

    Bristol, United Kingdom IT MNC Full time

    Company: A leading IT MNC with a vast business footprint across the Globe. Job Description: The Senior Executive Recruiter is responsible for managing Executive-level candidate searches and uses creative and modern sourcing techniques to create a pipeline of candidates for Executive roles in the company. The Senior Executive Recruiter will be a trusted...

  • Senior Executive Recruiter

    4 hours ago

    Bristol, United Kingdom IT MNC Full time

    Company: A leading IT MNC with a vast business footprint across the Globe. Job Description: The Senior Executive Recruiter is responsible for managing Executive-level candidate searches and uses creative and modern sourcing techniques to create a pipeline of candidates for Executive roles in the company. The Senior Executive Recruiter will be a trusted...

  • Business Development Manager

    3 days ago

    Bristol, United Kingdom Let's Recycle It Limited Full time

    Let's Recycle It Ltd - Business Development Manager Let's Recycle It Ltd is a plastics recycling company. As Business Development Manager, the successful candidate will maintain and develop client relationships with suppliers of recyclable plastic materials in the south of England and negotiate deals to buy these waste materials. Experience in the...

  • Technical Support Professional

    1 week ago

    Bristol, United Kingdom BT Full time

    Technical Support Professional **Job Req ID**:31582**Posting Date**:26 Mar 2024**Function**:Cyber Security**Unit**:Business**Location**:Aztec West, Bristol, United Kingdom**Salary**:Competitive + great benefits + £5k DV bonus**Job Title**:Technical Support Professional** **Req ID: 31582** **Locations: Bristol** - Security isn’t always the first thing...

  • Visiting Consultant

    2 weeks ago

    Bristol, United Kingdom Priory Healthcare Full time

    Priory Hospital Bristol is part of the Healthcare Division of Priory Group and has 77 beds over eight wards varying from Eating Disorders, Acute Mental Health, Acquired Brain Injury, CAMHs Tier 4, CHAMHs PICU, Huntingdon’s and Dementia. We are currently looking for an experienced Visiting Adult Consultant Psychiatrist to focus on our Addictions...

  • Research Associate in Peatland Restoration

    4 days ago

    Bristol, United Kingdom University of Bristol Full time

    **The role**: The School of Geographical Sciences is seeking a Research Associate for 36 months to investigate knowledge controversies around peatland restoration for carbon storage. The role is part of a wider project, funded by the Leverhulme Trust, which will explore the challenges of rewetting peatlands to function as natural climate solutions. You will...

  • Class 1 Nights

    Found in: Talent UK C2 - 1 week ago

    Bristol, United Kingdom DX Full time

    Role summary : To transport goods to and from customers’ premises, and our central hubs, into the DX delivery network. This role requires the ability to work to deadlines and to manage on-road routes in order to achieve time-sensitive deliveries. Key responsibilities Proven track record of driving vehicles in a safe and legal manner ensuring...