IT Disaster Resilience Manager
Found in: Talent UK C2 - 3 weeks ago
Overview
Role Profile :IT Disaster Resilience Manager
Work Area aligned to: IT Infrastructure
Salary: £48-50k
Location: Hybrid but must stay within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you will be expected to be onsite part of the week
Role Objective :
Develop, manage and ensure Teleperformance IT infrastructure and IT support within the UK, Ireland & Sub Sahara group has adequate IT Disaster Recovery (DR) processes and plans in place to continue providing services in the event of a disaster situation to its client’s base. Such a role will align to the standards as laid out by in-country regulatory bodies such as the Finance Conduct Authority (FCA) in the UK.
Ensures Teleperformance has adequate resilience by design to provide assurance that Teleperformance Operational Resilience capabilities are able to adapt and respond to any threat likely to cause disruption of service. Creates, maintains and is the custodian of policy, process, testing and plans to ensure compliance with client contractual obligations and regulatory requirements.
Responsibilities will include but are not limited to :
Planning and Maintenance :
Ownership of the formal testing program covering IT BCP/DR to maintain compliance with contractual obligations and ensure alignment with BCI Good Practice Guidelines (GPG) 2018. ISO22301 - GPG - Business Continuity Management Systems - Guidance.
This includes but is not limited to :
Testing scope Documentation of test criteria and expected outcomes Recording and collation of test results both success and failure Management of remediation plans through to retest Provision of internal and client facing IT BC/DR Testing reports and Lessons Learned Management and maintenance of the agreed test plans in conjunction with the technical and service delivery teams Maintain the business IT BC/DR testing schedule Liaise with Teleperformance’s 3rdparty IT suppliers to understand their BCP/DR position and resilience capabilities in alignment with Teleperformance and client business requirements plus regulatory obligations to ensure compliance. Actively assist the wider business, Business Continuity Manager and Risk Assurance Manager in major BC/DR plan development. Support the Business Continuity Manager in the development of business continuity recovery strategies and solutions. Assist with audits and client questions for existing or new business.Testing :
Scheduling and co-ordination of test activities with the respective technical functions. Co-ordinate Testing of Teleperformance and Client Specific IT BC and DR Plans. Conduct IT BC/DR reviews and assist in project assignments for Teleperformance sites, departments, and clients.Invocation :
Act as admin co-ordinator during disaster situations.Reporting :
Assessing and managing the business impact including financial impacts of testing activities with respect to ongoing compliance, operational and client activities. Conduct Lessons Learnt exercises, make recommendations for improvements, and manage the closure of actions. Create Lessons Learnt reports ensuring timely distribution to key stakeholders. Manage communication of testing results both internally and externally as required contractually.Training & Awareness :
Creation of IT BC/DR training material. Organise and manage IT BC/DR training via workshops, communications, one to one knowledge transfer.Skills and Knowledge :
At least 3 years of IT DR experience within a Financial Services or similar organisation. Have the ability to interpret regulatory or legal laws and regulations. Experience of working within a Business Process Outsourcing (BPO) company. Ability to adapt within challenging, dynamic environment. Have a good standard of written and oral skills. Proficient in policy and report writing. Good presentation skills. Can work well across multiple business functions. Analytical and good problem solver. Sound knowledge of core infrastructure components and how they intertwine.-
IT Disaster Resilience Manager
1 week ago
Bristol, United Kingdom Teleperformance Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview Role Profile :IT Disaster Resilience Manager Work Area aligned to: IT Infrastructure Salary: £48-50k Location: Hybrid but must stay within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you...
-
Vulnerabilities Manager
1 week ago
Bristol, United Kingdom Teleperformance Full timeIT Disaster Resilience Manager Work Area aligned to: IT Infrastructure Location: Hybrid but must stay within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you will be expected to be onsite part of the week Develop, manage and ensure Teleperformance IT infrastructure and IT support within the UK, Ireland...
-
IT DR Manager
Found in: beBee jobs GB - 3 weeks ago
Bristol, Bristol, United Kingdom Teleperformance Full timeRole Profile:IT Disaster Resilience ManagerWork Area aligned to: IT InfrastructureSalary: £48-50kLocation: Hybrid but must stay close within close proximity to one of these sites - Bangor, Glasgow, Gateshead, Manchester or Bristol as you will be expected to be onsite part of the week Role Objective: Develop, manage and ensure Teleperformance IT...
-
Head of Resilience, Delivery
6 days ago
Bristol, United Kingdom Lloyds Banking Group Full timeEnd Date Tuesday 28 November 2023 Salary Range £0 - £0 Agile Working Options Hybrid Working Job Description Summary **Job Description**: JOB TITLE: Head of Resilience, Delivery LOCATION: Flexible in the UK HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of...
-
Network Management System Lead Architect
2 weeks ago
Bristol, United Kingdom Endeavour Recruitment Full timeNetwork Management System Lead Architect required to join a leading Defence client based in Bristol. Eligible for Security Clearance mandatory. 00 per hour (Inside IR35) Contract duration: Hybrid – working from home options available, though required in the office as and when required by the business. A person who is resilient and adaptable, who can...
-
Emergency Preparedness, Resilience and Response
3 weeks ago
Bristol, United Kingdom North Bristol NHS Trust Full timeA fantastic opportunity has arisen for an Emergency Preparedness, Resilience and Response Administrative Assistant to join our busy Emergency Planning Team. The NHS needs to plan for, and respond to, a wide range of incidents and emergencies that could affect health or patient care. These could be anything from extreme weather conditions to an outbreak of...
-
Customer Technology Advisor
Found in: Talent UK 2A C2 - 2 weeks ago
Bristol, United Kingdom McNally Recruitment Ltd Full timeCustomer Technology Advisor (CTA) – Remote – Mid and Senior LevelPlease note this role requires extensive experience in the architecture and design of Disaster Recovery & Backup Solutions. This is NOT a Customer Service role per say.Our client is an established Global start-up with the working environment more akin with smaller companies where your role...
-
Network Management System Lead Architect
2 weeks ago
Bristol, United Kingdom Endeavour Recruitment Full timeNetwork Management System Lead Architect required to join a leading Defence client based in Bristol. Eligible for Security Clearance mandatory. Maximum rate £75.00 per hour (Inside IR35) Contract duration: 3 months + Hybrid – working from home options available, though required in the office as and when required by the business. Ideal...
-
IT Manager
5 days ago
Bristol, United Kingdom Fusion People Ltd Full timeIT Manager Salary - £50,000 Location: Bristol Permanent, full-time A figurehead to lead the IT department, acting as a motivational leader to a strong team and being the main point of contact with other senior leaders across the Trust. An enabler and customer-focused collaborator, the Head of IT Service will direct theIT department in improving the...
-
Deputy Director, Resilience Co-ordination
Found in: Talent UK 2 C2 - 2 days ago
Bristol, United Kingdom UK Civil Service Full timeJob summaryThe post-holder will lead the Resilience Co-ordination Division as part of a job share with the existing Deputy Director, Jo Gillespie. This is a high-profile division that helps the department fulfil its role in preparing for and�responding to emergencies and other major events. The successful candidate will be required to co-lead three teams...
-
Network Management System Lead Architect
2 weeks ago
Bristol, United Kingdom Endeavour Recruitment Full timeNetwork Management System Lead Architect required to join a leading Defence client based in Bristol. Eligible for Security Clearance mandatory. Maximum rate £75.00 per hour (Inside IR35) Contract duration: 3 months + Hybrid - working from home options available, though required in the office as and when required by the business. Ideal candidate: ...
-
PhD Studentship: Supply Chain Resilience in Global Disruption
Found in: beBee jobs GB - 3 weeks ago
Bristol, Bristol, United Kingdom University of Bristol Full timeThe project: Are you passionate about exploring the depths of operations and supply chain management through research? Do you want to join a cutting-edge interdisciplinary research centre at a world-class institution? We invite you to apply for a PhD studentship project hosted by the University of Bristol Business School in collaboration with the Innovation...
-
Research Fellow – FLOODTWIN and Centre for Water, Communities and Resilience
Found in: beBee jobs GB - 3 weeks ago
Bristol, Bristol, United Kingdom UWE, Bristol Full timeAbout this roleThe Centre for Water, Community and Resilience (CWCR), based at UWE Bristol, seeks a Research Fellow (0.8 FTE) to support the NERC-funded FLOODTWIN project and research development with the Centre for Water, Communities and Resilience. The division of time is 0.6 FTE to FLOODTWIN; 0.2 FTE to CWCR.The FLOODTWIN project is one of five projects...
-
Registered Nurse
2 weeks ago
Bristol, United Kingdom Resilience Personnel Ltd Full timeJob Title: Registered Nurse (Permanent) Shift: Day, (36 hours in a week) Responsibilities: Assessing, planning, implementing, and evaluating patient care plans in collaboration with the healthcare team Administering medications and treatments according to established protocols and physician orders Monitoring and documenting patient vital...
-
Team Manager
5 days ago
Bristol, United Kingdom SOLOS Consultants Ltd Full timeAn opportunity has arisen to recruit an Application Support Lead working on LiquidLogic Systems and Controcc within Socal Care and Education. This is a full time role of 37 hours on a 6 months contract. You will be responsible for the management of an identified area of the Application Support Team. The Application Support Teams provide day to day running...
-
Contract Management Support Lead
1 hour ago
Bristol, United Kingdom Solos Consultants Ltd Full timeAn opportunity has arisen to recruit an Application Support Lead (Social Care & Education)working on LiquidLogic Systems and Controcc within Socal Care and Education. This is a full time role of 37 hours on a 6 months contract. You will be responsible for the management of an identified area of the Application Support Team. The Application Support Teams...
-
Solutions Architect
Found in: beBee S GB - 3 weeks ago
Bristol, United Kingdom Intec Select Remote Work Freelance Full timeSolutions Architect (Oracle) - SC Cleared - £650pd - Bristol (hybrid) - Manufacturing**Please do not apply for this role if you do not have current or previous SC Clearance **Overview:A market leading organisation operating within the manufacturing space are searching for an experienced Solutions Architect with strong Oracle and Infrastructure experience to...
-
Senior Manager
5 days ago
Bristol, United Kingdom eFinancialCareers Full timeOperational Resilience; Risk Management; Group Finance; People Management; Crisis Management; Business Partnering; Policy; 2LOD; Leadership; Coordination; Communication; Banking; Bristol; Edinburgh. My client a UK Bank has an immediate requirement for a Senior Manager to join their Risk & Controls team. This is an exciting opportunity to support the head...
-
Senior Recruitment Manager
Found in: Jooble UK C2 - 5 days ago
Bristol, United Kingdom IT MNC Full timeCompany: A leading IT MNC with a vast business footprint across the Globe. Job Description: The Senior Executive Recruiter is responsible for managing Executive-level candidate searches and uses creative and modern sourcing techniques to create a pipeline of candidates for Executive roles in the company. The Senior Executive Recruiter will be a trusted...
-
Senior Recruitment Manager
5 days ago
Bristol, United Kingdom IT MNC Full timeCompany: A leading IT MNC with a vast business footprint across the Globe. Job Description: The Senior Executive Recruiter is responsible for managing Executive-level candidate searches and uses creative and modern sourcing techniques to create a pipeline of candidates for Executive roles in the company. The Senior Executive Recruiter will be a trusted...