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Business Improvement Consultant
4 months ago
Who are we?
We are Unum – one of the UK's leading employee benefits providers.
We've been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families.
With a Fortune 500, US parent company, we're part of highly successful global organisation, sharing ideas and innovations across teams to create a collaborative work environment. We're transforming our business, and we're keen to increase our digital capabilities to evolve the way we work and optimise opportunities for growth.
The roleWhat will you be doing?
Business Improvement ConsultantBasingstoke
Hybrid
2 days per week in office
What will you bring?
We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families.
As part of the Business Improvement team, this role is responsible for supporting our Journey Leads deliver their objectives in an efficient way through process and technology improvements. This role will partner with key stakeholders across Unum UK and be the ambassador for continual improvement. To be successful in this position you will:
- Map business processes and identify areas for improvement to deliver a streamlined experience.
- Propose and deliver solutions to business problems (process improvements, operating model designs, system implementations, etc.) providing challenge and insight throughout to lead and support delivery of business requirements.
- Support Business Transformation by providing a detailed understanding of operational processes with SME insights.
- Work collaboratively and build strong relationships.
- Partner with the business to develop the pipeline of future change initiatives.
- Identify and escalate key delivery and operational risks.
- Be able to implement and drive change including demonstrated experience and knowledge of change management principles.
- Clearly demonstrate analytical and critical thinking abilities to problem solve.
- Ability to manage multiple pieces of work.
- An understanding of the impact of changes in a broad business with varying degrees of appreciation for processes and capabilities, enabling technologies, and governance.
- Ability to identify business issues and issue resolution.
- Excellent communication and influencing skills.
- Display proficient use of Microsoft office; particularly Visio, PowerPoint and Excel.
The successful Business Improvement Consultant can expect:
- Full training
- Generous Bonus
- Pension scheme
- Life, medical and income Insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Monday - Friday working hours only (no weekends)
Previous successful applicants have been from backgrounds within process improvement and/or financial services.
#LI-AM1
#LI-hybrid
Why join us?
Our culture
We aim to be the most inclusive, diverse and socially responsible company in the employee benefits market. With an agile and flexible way of working, we want to be a place where people aspire to work and where everyone can be themselves.
What will you get in return?
We are passionate about our employee health and wellbeing and providing work-life balance that suits you.
Our benefits include a discretionary bonus, 24/7 health support services (including a remote GP), income protection, health cash plan, 27 days annual leave, opportunity to participate in charitable events and more.
However you see your future career, we'll support and challenge you to be your best with a wealth of learning and development opportunities.
If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Company:
Unum UK