Luggage Porter

2 months ago


West Wickham, Greater London, United Kingdom 11 Cadogan Gardens Full time

About the role:

As Luggage Porter of the Front Office team at 11 Cadogan Gardens & The Chelsea Townhouse - the only Relais and Chateaux properties in London -, you are the reason our Guests keep coming back for more. Our Luggage Porters work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations chexck in right through check out, to ensure that every guest wants to return.

You will consistently achieve the required standards of service and customer care, assisting the operation creating a warm, friendly and comfortable environment for our guests.

Below are just some of the duties and responsibilities of Luggage Porter across 11 Cadogan Gardens & The Chelsea Townhouse :

You will be a well spoken individual, inmmaculately presented, able to create rapport with our regular and new guests, understanding and anticipating any needs the guests might have.
You will demonstrate good knowledge of the Chelsea area and the city Leisure panoramma, and will be able to respond to any guests queries on a timely manner.
To be respectful and confident at meeting and seeing off all arriving and departing guests, ensuring the efficient and safe transferral of luggage.
To be confident and intuitive in ensure no guests are left waiting in any area of the Front Hall or public areas for an excessive amount of time without being spoken to acknowledging the fact that every guest is unique.
You will be a team player, willing to assist the Front of the House team when required, and will share the knowledge, passion and pride about the Hospitality Industry.

What's In It For You?

Monthly service charge
29 days of annual leave, including bank holidays
Regular team gatherings and appreciation events
Complimentary team meals
Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
Exclusive team rates with Relais & Chateaux properties worldwide
Exclusive team rates with London & Regional properties worldwide
Discounts on spa treatments and products
Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
Special gifts based on length of service
Team referral programme
Health cash plan
Complimentary dry cleaning
Access to our employee assistance programme
so much more.

If you find the pace and buzz of service is exciting and can work under pressure, please get in touch, we'd love to hear form you

  • Luggage Porter

    2 weeks ago


    North West London, London, United Kingdom The Landmark Hotel London Ltd Full time

    Enrich the Journeys of our People and our Guests as our Luggage Porter! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and...

  • Luggage Porter

    1 week ago


    South West London, London, United Kingdom St James Court Hotel Limited Full time

    The hotel:Right in the heart of Londons Royal Quarter, a 5-minute walk from Buckingham Palace, lies 51 Buckingham Gate Suites & Residences and St, James Court, A Taj hotel.This complex property offers 86 of the most spacious 1, 2 & 3 bedroom suites, and 329 quintessential English contemporary rooms, sprawled over 8 grand Victorian townhouses.Luggage Porter...

  • Luggage Porter

    4 weeks ago


    South West London, London, United Kingdom The Cavendish London Full time

    We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Luggage Porter. As a Luggage Porter you will: Be highly courteous and give our guests a memorable welcome and lasting impression whilst assisting them with their luggage according to the required standards and above Ensure that the entrance,...

  • Luggage Porter

    4 weeks ago


    West London, London, United Kingdom Corus Hotel Hyde Park Full time

    At Corus Hotel Hyde Park we believe our employees are our greatest asset. Our culture celebrates diversity, where your personality and ideas are appreciated just as much as the work you do. We value talents and provide opportunities to grow within the Company.If hospitality is in your heart, you have a genuine warm welcome, you are approachable and going an...


  • West London, London, London, United Kingdom The Langham, London Full time

    The Langham, London; Europe's first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Night Luggage Porter to join our talented Concierge Department team. In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level. In the role of Night Luggage Porter, your key focus will...

  • Luggage Porter

    2 days ago


    North West London, London, United Kingdom St Pancras Renaissance Hotel London Full time

    Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras Renaissance HotelMasterpiece by Design. Dynamic by NatureThe St. Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern...


  • North West London, London, United Kingdom Danubius Hotel Full time

    Fixed Term Contract - Concierge Luggage Porter - Rota covers a mix of both Nights & Days *Driving Licence Required*About the Danubius Hotel Regents ParkWe are a 370-bedroom hotel located in central London with a difference. Located by three iconic London Landmarks: Lords Cricket Ground, Regents Park, and London Zoo. Situated in St Johns Wood, we pride...


  • West London, London, London, United Kingdom Browns Hotel Full time

    Why join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per...

  • Night Porter

    4 weeks ago


    South West London, London, United Kingdom The Franklin Full time

    We are looking for bright talent to be part of the concierge team at Starhotels in London. Family-style management and a caring and considerate approach to our staff are the philosophies of our hotels (Collezione Properties).The Collezione consists of the groups top thirteen luxury five- and four-star hotels, located in the heart of New York, Paris, London,...

  • Hotel Concierge

    2 weeks ago


    West London, London, United Kingdom Royal Lancaster London Full time

    Join the team that Always Cares!Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Concierge at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and...

  • Guest Service Agent

    4 weeks ago


    North West London, London, United Kingdom Melia White House Hotel Full time

    The world is yours with Meli Discover a boundless path at Meli, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family. About Meli White House Hotel NW1 3UP Meli White House is a modern and elegantly newly refurbished hotel...

  • Luggage Porter

    6 days ago


    South West London, United Kingdom St James Court Hotel Limited Full time

    About the Role:We are seeking a highly skilled and attentive Luggage Porter to join our team at St James Court Hotel Limited. As a Luggage Porter, you will be the first point of contact for our guests, providing exceptional service and ensuring a pleasant and comfortable stay with us.Key Responsibilities:Deliver exceptional service to our guests, ensuring...

  • Luggage Porter

    7 days ago


    South West London, United Kingdom St James Court Hotel Limited Full time

    About the Role:We are seeking a highly skilled and attentive Luggage Porter to join our team at St James Court Hotel Limited. As a Luggage Porter, you will be the first point of contact for our guests, providing exceptional service and ensuring a pleasant and comfortable stay with us.Key Responsibilities:Deliver exceptional service to our guests, ensuring...


  • North West London, United Kingdom Danubius Hotel Full time

    Fixed Term Contract - Concierge Luggage PorterAbout the RoleWe are seeking a friendly and enthusiastic full-time Concierge (Luggage Porter) to join our Front Office team on a Fixed Term Contract of 3 months. The successful candidate will be responsible for running an efficient Concierge and Car Park areas over night, managing guest requests during the day...

  • Luggage Porter

    2 weeks ago


    South West London, United Kingdom The Park Tower Hotel Knightsbridge Full time

    About the RoleWe are seeking a highly skilled and experienced Luggage Porter to join our team at The Park Tower Hotel Knightsbridge. As a key member of our Concierge and Front of House team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGreet and...

  • Luggage Porter

    4 days ago


    North West London, United Kingdom St Pancras Renaissance Hotel London Full time

    Job Summary:We are seeking a highly skilled and customer-focused Luggage Porter to join our team at St Pancras Renaissance Hotel London. As a Luggage Porter, you will be responsible for delivering exceptional guest experiences from arrival to departure, ensuring that every guest feels welcome and valued.Key Responsibilities:Guest Services: Provide...

  • Luggage Porter

    4 days ago


    North West London, United Kingdom St Pancras Renaissance Hotel London Full time

    Job Summary:We are seeking a highly skilled and customer-focused Luggage Porter to join our team at St Pancras Renaissance Hotel London. As a Luggage Porter, you will be responsible for delivering exceptional guest experiences from arrival to departure, ensuring that every guest feels welcome and valued.Key Responsibilities:Guest Services: Provide...

  • Luggage Attendant

    7 days ago


    South West London, United Kingdom Royal Over-Seas League Full time

    About the Royal Over-Seas LeagueThe Royal Over-Seas League is a prestigious not-for-profit institution dedicated to fostering international friendship and promoting cultural exchange.We are seeking a highly skilled and experienced Hall Porter to join our esteemed team at our Grade I listed clubhouse in the heart of London.Key ResponsibilitiesProvide...


  • West London, United Kingdom The Langham, London Full time

    About the RoleWe are seeking a highly skilled and experienced Night Luggage Porter to join our esteemed Concierge Department team at The Langham, London. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesLuggage Delivery and...


  • West London, United Kingdom The Langham, London Full time

    About the RoleWe are seeking a highly skilled and experienced Night Luggage Porter to join our esteemed Concierge Department team at The Langham, London. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesLuggage Delivery and...


  • South West London, United Kingdom Royal Over-Seas League Full time

    About the Royal Over-Seas LeagueThe Royal Over-Seas League is a prestigious not-for-profit institution dedicated to fostering international friendship and promoting cultural exchange.We are seeking a highly skilled and experienced Hall Porter to join our esteemed team at our Grade I listed clubhouse in the heart of London.Key ResponsibilitiesProvide...


  • West London, United Kingdom Browns Hotel Full time

    {"h1": "Night Porter at Browns Hotel", "p": "At Browns Hotel, we are committed to delivering exceptional service and creating unforgettable experiences for our guests. As a Night Porter, you will play a vital role in ensuring the smooth operation of our hotel, providing a warm and welcoming experience for our guests.Your key responsibilities will include...


  • West London, United Kingdom Browns Hotel Full time

    {"h1": "Night Porter at Browns Hotel", "p": "At Browns Hotel, we are committed to delivering exceptional service and creating unforgettable experiences for our guests. As a Night Porter, you will play a vital role in ensuring the smooth operation of our hotel, providing a warm and welcoming experience for our guests.Your key responsibilities will include...

  • Night Porter

    3 days ago


    West Row, Suffolk, United Kingdom Ashdown Park Full time

    Job DescriptionJob Title: Night PorterCompany: Ashdown ParkJob Type: Full-timeDepartment: Front OfficeReports to: Night ManagerJob SummaryWe are seeking a highly motivated and customer-focused Night Porter to join our Front Office team at Ashdown Park. As a Night Porter, you will be responsible for providing exceptional customer service to our guests,...

  • Night Porter

    3 days ago


    West Row, Suffolk, United Kingdom Ashdown Park Full time

    Job DescriptionJob Title: Night PorterCompany: Ashdown ParkJob Type: Full-timeDepartment: Front OfficeReports to: Night ManagerJob SummaryWe are seeking a highly motivated and customer-focused Night Porter to join our Front Office team at Ashdown Park. As a Night Porter, you will be responsible for providing exceptional customer service to our guests,...

  • Baggage Attendant

    4 weeks ago


    South West London, United Kingdom The Cavendish London Full time

    We are seeking personable and attentive individuals who are dedicated to providing exceptional service as a Luggage Porter. As a Luggage Porter, your responsibilities will include:Delivering outstanding hospitality and ensuring guests receive a warm welcome while assisting with their luggage in accordance with established standardsMaintaining a tidy and...

  • Baggage Attendant

    4 weeks ago


    South West London, United Kingdom The Cavendish London Full time

    We are seeking friendly and attentive individuals who are dedicated to providing exceptional service as a Luggage Porter. As a Luggage Porter, your responsibilities will include:Delivering outstanding hospitality by warmly welcoming guests and ensuring a memorable experience while assisting with their luggage in accordance with our high...

  • Baggage Attendant

    4 weeks ago


    South West London, United Kingdom The Cavendish London Full time

    We are seeking dedicated and personable individuals who are passionate about delivering exceptional service to take on the role of Luggage Porter. As a Luggage Porter, your responsibilities will include:Providing a warm and memorable welcome to our guests while assisting them with their luggage in accordance with established standardsMaintaining a tidy and...

  • Baggage Attendant

    4 weeks ago


    South West London, United Kingdom The Cavendish London Full time

    We are seeking personable and attentive individuals who are dedicated to providing exceptional service as a Luggage Porter. In the role of a Luggage Porter, your responsibilities will include:Delivering a warm and memorable welcome to our guests while assisting them with their luggage in accordance with our high standards Maintaining a tidy and inviting...

  • Baggage Attendant

    4 weeks ago


    South West London, United Kingdom The Cavendish London Full time

    We are seeking friendly and attentive individuals who are dedicated to providing exceptional service as a Luggage Porter. As a Luggage Porter, your responsibilities will include:Delivering a warm and memorable welcome to our guests while assisting them with their luggage in accordance with our high standardsMaintaining a clean and inviting entrance, lobby,...

  • Baggage Attendant

    4 weeks ago


    South West London, United Kingdom The Cavendish London Full time

    We are seeking personable and dedicated individuals who are passionate about delivering exceptional service to take on the role of Luggage Porter. As a Luggage Porter, your responsibilities will include:Providing a warm and memorable welcome to our guests while assisting them with their luggage in accordance with established standardsMaintaining a tidy and...