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Customer Service Representative
3 months ago
Role Description
This is a full-time on-site role as a Customer Service Specialist at PrintedEasy.com located in Letchworth. The Customer Service Specialist will be responsible for daily tasks such as providing customer support, ensuring customer satisfaction, delivering excellent customer service, and enhancing the overall customer experience.
Qualifications
- Customer Support, Customer Service, and Phone Etiquette skills
- Ability to ensure customer satisfaction and provide a positive customer experience
- Good verbal and written communication skills
- Problem-solving and multitasking abilities
- Attention to detail and ability to work in a fast-paced environment
- Basic knowledge of printing industry and products is a plus
- Prior experience in customer service is preferred
Company Description
PrintedEasy.com is an online printing company based in the UK, offering a diverse range of products including Labels & Stickers, Saddle Stitched Brochures, Perfect Bound Documents, Presentation Folders, and Folded Leaflets. We provide custom sizes and options for Express or Express Plus production to meet the unique needs of our customers.
Hours
9am - 6pm Monday - Friday
Benefits
- Company pension
- On-site parking
- Onsite gym
