Customer Service Advisor

7 months ago


Letchworth, United Kingdom iSupply Recruitment Ltd Full time

A long-standing and growing business, committed to delivering exceptional customer service and products are looking to expand their Customer Service team.

They pride themselves on their dedication to customer satisfaction and their supportive work environment for their team members.

As a Customer Service Representative, you will primarily handle inbound calls, providing updates to customers on their orders, and resolving any issues or concerns they may have.
- **Must be able to commute to Letchworth on a daily basis.**_

**What you will be doing**:

- **Responding to inbound calls** from customers regarding their orders, inquiries, and concerns in a professional and timely manner.
- **Providing accurate and up-to-date information **to customers regarding the status of their orders, including tracking information and delivery estimates.
- **Assisting customers** with resolving any issues or problems they encounter with their orders, such as missing items, damaged goods, or delivery delays.
- **Documenting all customer interactions **and maintaining detailed records of customer inquiries and resolutions.
- **Collaborating with other departments**, such as logistics and sales, to ensure efficient and effective resolution of customer issues.
- **Continuously seeking opportunities for improvement **in customer service processes and procedures.
- **Participating in training programs** and professional development opportunities provided by the company.

**What we’re looking for**:

- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to empathise with customers.
- Ability to multitask and prioritise tasks in a fast-paced environment.
- Previous customer service experience is a plus but not required.

**What’s in it for you**:

- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- Support for additional education or training relevant to the role.
- A positive and inclusive work environment focusing on teamwork and collaboration.

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £18,000.00-£20,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



  • Letchworth, United Kingdom Aztek Logistics Limited Full time

    Working Monday to Friday 8:30am - 5pm We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor. If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you. We offer an outstanding 1-2-1 Customer Service platform ensuring that all...


  • Letchworth, United Kingdom Speedy Freight StevenageCambridge Full time

    Do you currently work in, or have experience of providing great Customer Service, and are seeking a fresh challenge in a vibrant and expanding business? We are a successful national organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain...


  • Letchworth, United Kingdom Speedy Freight Full time

    **Speedy Freight** are a successful National organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. **Speedy Freight** provides dedicated, same day transport solutions to local businesses. We specialise in delivering time sensitive...


  • Letchworth, United Kingdom Speedy Freight Full time

    **Speedy Freight** are a successful National organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. **Speedy Freight** provides dedicated, same day transport solutions to local businesses. We specialise in delivering time sensitive...


  • Letchworth, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Letchworth - £35,000 OTE** **Immediate start available** We are currently recruiting for a Service Advisor to work within our busy Aftersales department in Letchworth. We are keen to find a talented and enthusiastic individual who will be able to complement our successful team. Delivering excellent customer care and service...


  • Letchworth, United Kingdom CS Recruitment Full time

    **Job Introduction** **Service Advisor** **£25,000 - £30,000** Our client is recruiting for a Service Advisor to join their team. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and...


  • Letchworth, United Kingdom CS Recruitment Full time

    **Job Introduction** **£25,000 - £30,000** **Service Advisor** Our client is recruiting for a Service Advisor to join their team. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and...

  • Service Advisor

    3 days ago


    Letchworth Garden City, United Kingdom Auto Skills UK Full time

    Service Advisor Location - Letchworth   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling...

  • Service Advisor

    1 week ago


    Letchworth Garden City, United Kingdom Auto Skills UK Full time

    Service Advisor Location - Letchworth   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards....

  • Service Advisor

    1 week ago


    Letchworth Garden City, United Kingdom CV-Library Full time

    Service Advisor Location - Letchworth   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards....


  • Letchworth Garden City, United Kingdom Red Door Recruitment Full time

    An opportunity has arisen for an Internal Sales Executive to join a highly regarded company in the engineering industry, based in Letchworth. The ideal candidate will provide exceptional customer service, drive sales growth, and offer technical support and advice to customers. You will receive excellent training and the company promote development and...


  • Letchworth Garden City, United Kingdom Red Door Recruitment Full time

    An opportunity has arisen for an Internal Sales Executive to join a highly regarded company in the engineering industry, based in Letchworth.The ideal candidate will provide exceptional customer service, drive sales growth, and offer technical support and advice to customers. You will receive excellent training and the company promote development and...

  • Customer Advisor

    6 months ago


    Letchworth, United Kingdom SLL Full time

    **Come and join the team! An exciting opportunity has arisen for 2 x part time Customer Advisors to join an enthusiastic and friendly team within SLL. **2 x 16 hour positions** **Responsibilities will include**: - To promote and sell the site products and services - To deal with all enquiries relating to products and services whilst on shift - To generate...


  • Letchworth, United Kingdom Stevensons Full time

    Location: Letchworth Garden City Salary: Competitive Salary Hours: Various Main Purpose Of the Role - To ensure that all customers receives the highest level of customer service Primary Responsibilities - To attend selling events at various locations across the UK - To sell the company’s products, ensuring the customers’ needs are always being...


  • Letchworth, United Kingdom F.Hinds Full time

    **F.Hinds Letchworth 21.5hrs: Mon 9.15-2.45, Tues 12.15-5.15, Thurs 9.15-2.45 and Fri 11.45-5.15. Flexibility to work other shifts is desirable.** **Benefits include**: **Duties will include**: - Sales, - Customer Service, - Display work, - Admin tasks, - Stock control, - Cash Handling, - Repairs (Basic Jewellery and Watches) - and other duties Having...


  • Letchworth Garden City, United Kingdom iSupply Recruitment Ltd Full time

    Are you a go-getter with a knack for problem-solving and a passion for people?  We're on the hunt for a Sales & Service Advisor to be the face of our client’s business and brand. This isn’t your average “9-5” – it’s a chance to: Build meaningful customer relationships while flexing your sales and service skills. Geek out over the latest...

  • Advisor

    7 months ago


    Letchworth, United Kingdom Add Property Full time

    We are currently recruiting for a highly recognised Accounting Firm, for the role of **Advisor**. It’s an exciting opportunity to work for one of the UK’s top 20 Accounting firms collaborating with diverse clients across industries, offering expert guidance for business growth and ensuring financial security. **What you’ll be doing**: - Lead...


  • Letchworth Garden City, United Kingdom CV-Library Full time

    Are you a go-getter with a knack for problem-solving and a passion for people?  We're on the hunt for a Sales & Service Advisor to be the face of our client’s business and brand. This isn’t your average “9-5” – it’s a chance to: Build meaningful customer relationships while flexing your sales and service...


  • Letchworth, United Kingdom HR Circle Full time

    Join Our Team as a Dynamic HR Advisor! Are you ready to take your HR career to new heights? We're seeking an enthusiastic and driven HR Advisor to join our consulting team! If you've got experience across the full HR cycle and a flair for delivering exceptional customer service, we want to hear from you. As our HR Advisor, you'll dive into the exciting...


  • Letchworth, United Kingdom HR Circle Full time

    🌟 Join Our Team as a Dynamic HR Advisor! 🌟Are you ready to take your HR career to new heights? We're seeking an enthusiastic and driven HR Advisor to join our consulting team! If you've got experience across the full HR cycle and a flair for delivering exceptional customer service, we want to hear from you.As our HR Advisor, you'll dive into the...