Customer Service Advisor

6 months ago


Letchworth, United Kingdom Aztek Logistics Limited Full time

Working Monday to Friday 8:30am - 5pm

We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor.

If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you.

We offer an outstanding 1-2-1 Customer Service platform ensuring that all customers receive a level of service second to none.

What does the job involve?
- Looking after a group of customers on a 1-2-1 basis
- Resolving customer queries
- Monitoring shipments on our state-of-the-art IT platform
- Processing customer returns
- Various administrative duties
- Quoting and shipping international shipments

What type of person are we looking for?
- Excellent communicator
- Great Customer Service skills
- Ability to build relationships with customer’s
- Natural ability to resolve problems.
- Good geographical knowledge of the UK
- Team player
- Knowledge of the Logistics industry would be very beneficial.

What type of environment do we have?
- Very friendly
- Open office
- Modern facilities

What’s in it for the successful applicant?
- 20 Days Paid Holiday.
- All bank holidays off fully paid.
- Free onsite parking.
- Contributory pension
- No working over Christmas period

**Salary**: Subject to experience

**Job Types**: Permanent, Full-time

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: PT2021



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