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Customer Service Representative

2 months ago

Letchworth, Hertfordshire, United Kingdom HR GO Recruitment Full time
Customer Service Assistant

We are seeking a skilled Customer Service Assistant to join our team at HR GO Recruitment. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide high-quality customer service through various communication channels, including phone, email, and face-to-face interactions.
  • Resolve customer enquiries and issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless service delivery.
  • Maintain accurate records and reports of customer interactions.
  • Stay up-to-date with company policies and procedures to ensure compliance.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using computer systems and software.
  • Experience in customer-facing roles, preferably in a similar industry.
What We Offer:
  • A competitive hourly rate.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Please note that this is a temporary role, and the hourly rate is 12.07 PAYE.