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Customer Service Representative
1 month ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Nationwide Building Society. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide excellent customer service to members via phone, email, and in-branch
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Stay up-to-date with product and service knowledge to provide accurate information to members
About You
We are looking for a customer-focused individual who is passionate about delivering exceptional service. You will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also have a strong understanding of customer service principles and practices.
What We Offer
As a Customer Service Representative at Nationwide Building Society, you will have the opportunity to work in a dynamic and supportive team environment. You will receive comprehensive training and development opportunities to help you succeed in your role. You will also have access to a range of benefits, including a competitive salary, pension scheme, and annual leave.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please click the 'Apply Now' button to submit your application. You will need to attach your up-to-date CV and answer a few quick questions for us.
