Current jobs related to Customer Service Specialist - Thatcham - Osteotec
-
Reception and Customer Service Specialist
1 month ago
Thatcham, West Berkshire, United Kingdom Focus Resourcing Group Full timeJob Opportunity:An exciting position has opened up with our reputable client as aReception and Customer Service Specialist.Join a welcoming and dedicated team that is committed to providing exceptional service and a memorable dining experience.Contract Type:This role is a fixed-term contract covering a temporary absence.Role Overview:Reporting to the...
-
Customer Support Specialist
2 weeks ago
Thatcham, West Berkshire, United Kingdom Essential Employment Full timeCustomer Support Specialist (Hybrid) Needed This is a full-time, temporary role with Essential Employment, a leading employment agency. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and administrative support to our clients. Key Responsibilities: Provide transactional administration support to resolve...
-
Customer Support Specialist
2 weeks ago
Thatcham, West Berkshire, United Kingdom Essential Employment Full timeCustomer Support Specialist (Hybrid) Needed This is a full-time, temporary role with Essential Employment, a leading employment agency. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and administrative support to our clients. Key Responsibilities: Provide transactional administration support to resolve...
-
Customer Support Specialist
3 weeks ago
Thatcham, West Berkshire, United Kingdom Essential Employment Full timeCustomer Support Specialist (Hybrid) Needed This is a full-time, temporary role with Essential Employment, a leading employment agency. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and administrative support to our clients. Key Responsibilities: Provide transactional administration support to resolve...
-
Customer Support Specialist
2 weeks ago
Thatcham, West Berkshire, United Kingdom Essential Employment Full timeCustomer Support Specialist (Hybrid) Needed This is a full-time, temporary role with Essential Employment, a leading employment agency. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and administrative support to our clients. Key Responsibilities: Provide transactional administration support to resolve...
-
Customer Specialist
4 months ago
Thatcham, United Kingdom Sovereign Housing Full timeWe have an opportunity for a **Housing Specialist** **to join our Customer Services Management Centre Team in our Newbury office. This will be a hybrid role where you'll be working from home and in the office at least two days a week. The starting salary is £30,000 - £35,000 depending on experience. **The role**: At Sovereign we shape our service around...
-
Gas Service and Repair Specialist
4 weeks ago
Thatcham, West Berkshire, United Kingdom MarkMay Full timeWe are seeking a skilled Gas Service and Repair Specialist to join our team at MarkMay, a leading provider of heating services in the private housing sector. As a Gas System Maintenance Expert, you will be responsible for ensuring the safety and comfort of residents by servicing, repairing, and maintaining gas systems within private housing properties.Our...
-
Gas Service and Repair Specialist
3 weeks ago
Thatcham, West Berkshire, United Kingdom MarkMay Full timeWe are seeking a skilled Gas Service and Repair Specialist to join our team at MarkMay, a leading provider of heating services in the private housing sector. As a Gas System Maintenance Expert, you will be responsible for ensuring the safety and comfort of residents by servicing, repairing, and maintaining gas systems within private housing properties.Our...
-
Customer Service Representative
7 days ago
Thatcham, West Berkshire, United Kingdom Moto Full timeAbout the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Assistants at Moto's motorway services areas. As a Customer Service Assistant, you will play a vital role in delivering exceptional customer service, ensuring our customers have a positive experience, and contributing to the success of our business.Key...
-
Customer Service Representative
7 days ago
Thatcham, West Berkshire, United Kingdom Moto Full timeAbout the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Assistants at Moto's motorway services areas. As a Customer Service Assistant, you will play a vital role in delivering exceptional customer service, ensuring our customers have a positive experience, and contributing to the success of our business.Key...
-
Customer Service Representative
16 hours ago
Thatcham, West Berkshire, United Kingdom Novax Recruitment Ltd Full timeCustomer Support AdvisorWe are seeking a skilled Customer Support Advisor to join our team at Novax Recruitment Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and efficient manner.Key Responsibilities:Provide administrative support to resolve customer...
-
Customer Service Representative
1 day ago
Thatcham, West Berkshire, United Kingdom Novax Recruitment Ltd Full timeCustomer Support AdvisorWe are seeking a skilled Customer Support Advisor to join our team at Novax Recruitment Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and efficient manner.Key Responsibilities:Provide administrative support to resolve customer...
-
Customer Service Coordinator
1 week ago
Thatcham, West Berkshire, United Kingdom Tulip Recruitment Full timeJob Title: Customer Service Administrator **Job Summary:** We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our Market Rent team, you will provide exceptional day-to-day operational support and administrative duties. **Key Responsibilities:** * Provide...
-
Customer Service Coordinator
1 week ago
Thatcham, West Berkshire, United Kingdom Tulip Recruitment Full timeJob Title: Customer Service Administrator **Job Summary:** We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our Market Rent team, you will provide exceptional day-to-day operational support and administrative duties. **Key Responsibilities:** * Provide...
-
Customer Service Representative
9 hours ago
Thatcham, United Kingdom Novax Recruitment Ltd Full timeJob Title: Customer Support AdvisorAbout the Role:We are seeking a skilled Customer Support Advisor to join our team at Novax Recruitment Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving queries and issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Service Representative
1 day ago
Thatcham, United Kingdom Novax Recruitment Ltd Full timeJob Title: Customer Support AdvisorAbout the Role:We are seeking a skilled Customer Support Advisor to join our team at Novax Recruitment Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving queries and issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Service Representative
6 days ago
Thatcham, West Berkshire, United Kingdom SNG Formerly Sovereign Housing Association Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our 140,000 customers, resolving their queries, and ensuring their satisfaction.Key ResponsibilitiesAnswer inbound...
-
Customer Service Representative
6 days ago
Thatcham, West Berkshire, United Kingdom SNG Formerly Sovereign Housing Association Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our 140,000 customers, resolving their queries, and ensuring their satisfaction.Key ResponsibilitiesAnswer inbound...
-
Customer Service Representative
1 month ago
Thatcham, United Kingdom Moto Careers Full timePosition: Customer Service RepresentativeCompany: Moto CareersAs a Customer Service Representative, you will play a vital role in enhancing the customer experience at our locations. We are seeking enthusiastic individuals who are eager to contribute to our team, providing outstanding service and quality food offerings.Key Responsibilities:Delivering prompt...
-
Customer Service Representative
5 days ago
Thatcham, West Berkshire, United Kingdom Novax Recruitment Full time{"title":"Customer Support Advisor","description":"Customer Support AdvisorNovax Recruitment is seeking a Customer Support Advisor to provide transactional administration support and resolve customer queries through the Customer Service Management Centre.The ideal candidate will have experience in customer services, handling a large number of incoming calls...
Customer Service Specialist
4 months ago
Come and join our dynamic, passionate and experience team at Osteotec.
We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes.
Brief Role Description: To serve customers by providing product and service information and processing orders through to despatch and delivery to customer.
Reporting To: Operations Team Leader
Responsibilities:
- Communications with customers and sales representative/sales agents.
- Liaise with customers for booking of Loan and Consignment Sets and other orders
- Processing of orders and loans for products using CRM.
- Tracking of any Back Orders: Pricing Queries: Quotations.
- Answer product and service questions; suggesting information about other products and services.
- Open and maintain customer accounts by recording account information.
- Prepare invoices after despatch of orders.
- Assist with resolving of product or service problems by clarifying any customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintain financial accounts by processing customer adjustments.
- product or service reports by collecting and analysing customer information.
- Contribute to team effort by accomplishing related results as needed.
- Ensure that all aspects of Quality Management System and QAPs are followed and contribute to continuous improvement plans via CAPA system
Essential:
- Medical Device Industry - Experience within the industry dealing with sterile and non-sterile implantable medical devices.
- Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments. Must be IT literate and efficient in an administrative environment. They must have the ability to work on their own initiative, prioritizing and organising workload. Problem solving skills and a great telephone manner are also vital to this role.
- Computer literacy – able to utilise a range of Microsoft Office applications and other appropriate company systems when required (including MS Word, Outlook, Excel)
- Proactive approach and ability to work independently and as part of a small but dynamic team;
- Good team player.
This Job description is not exhaustive but outlines the main requirements.