Customer Specialist

7 months ago


Thatcham, United Kingdom Sovereign Housing Full time

We have an opportunity for a **Housing Specialist** **to join our Customer Services Management Centre Team in our Newbury office.

This will be a hybrid role where you'll be working from home and in the office at least two days a week.

The starting salary is £30,000 - £35,000 depending on experience.

**The role**:
At Sovereign we shape our service around our customers making sure we deliver right first time. Our Housing Specialists take ownership of our more complex housing queries, investigating the issues for our customers and collaborating with colleagues to reach the best outcome.

What you'll need:

- Previous experience of delivering a range of housing management services
- The ability to self-motivate and be highly organised
- Experience of working collaboratively with internal and external stakeholders
- The ability to use multiple computer systems
- Previous experience of working with customers in a busy environment
- The ability to problem solve and recognise when there's a risk

**What we can offer you**

As a member of the **Customer Services Team** you will be part of a collaborative, motivated and dynamic working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available

**About us**

Sovereign provides 60,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.



  • Thatcham, United Kingdom AO.com Full time

    **A Bit About Us**: **When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).** **Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve....


  • Thatcham, United Kingdom AO.com Full time

    **A Bit About Us**: When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too). Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those...


  • Thatcham, United Kingdom AO.com Full time

    **A Bit About Us**: When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too). Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those...


  • Thatcham, United Kingdom Shorterm Group Full time

    Job Title: Customer Order SpecialistSalary: £28,000 - £33,000 per annumAbout the JobWe are seeking a Customer Order Specialist to manage customer orders from sale to delivery at Shorterm Group. This role offers the opportunity to maximise monthly deliveries while maintaining exceptional communication with customers and ensuring operational efficiency.Main...


  • Thatcham, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team in Thatcham. As a key member of our operations department, you will be responsible for managing customer orders from the order stage through to delivery, ensuring accurate data entry into our CRM system.The ideal candidate will have experience with Microsoft Office,...


  • Thatcham, United Kingdom Shorterm Group Full time

    About the Position:We are looking for a skilled Customer Order Specialist to join our team at Shorterm Group. As a key member of our operations team, you will play a vital role in managing customer orders from receipt to delivery, ensuring accurate and timely processing.Your Key Responsibilities:Manage customer orders from receipt to delivery, ensuring...


  • Thatcham, United Kingdom Ultimate Banking Ltd Full time

    Every employer is not the same and who you work for and what that environment looks like is the difference between any job and a great job. At Newbury Building Society, they really do believe that they are different, and we would like to tell you why before we tell you about the job. - They are mutual - owned by the everyday people, who save and borrow with...

  • Sales Specialist

    7 months ago


    Thatcham, United Kingdom Cornerstones Recruitment Full time

    **A Sales Specialist required for a leading UK Wheelchair Accessible Vehicle (WAVs) specialist, with a reputation built on quality and innovative design. With over 50 years of experience of design, manufacture, and market vehicles that have been extensively converted to allow wheelchair users the freedom to travel in their wheelchairs as passengers.** Due...


  • Thatcham, West Berkshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    About the Role">Ernest Gordon Recruitment Limited is looking for an experienced Customer Service and Admin Coordinator to manage customer orders from the order stage through to delivery. As a key member of our team, you will ensure accurate data entry into the CRM system, produce daily documents for vehicle taxation and customer correspondence using Excel...


  • Thatcham, West Berkshire, United Kingdom Shorterm Group Full time

    Job Title: Logistics Operations SpecialistAbout the Role:The Logistics Operations Specialist will be responsible for managing customer orders from sale to delivery, maximising monthly deliveries while maintaining exceptional communication with customers and ensuring operational efficiency.Main Responsibilities:• Oversee the entire customer order process,...

  • Housing Specialist

    7 months ago


    Thatcham, United Kingdom Sovereign Housing Full time

    We have an opportunity for a **Housing Specialist** **to join our Customer Services Management Centre Team in our Newbury office. This will be a full time hybrid role where you'll be working from home and in the office at least two days a week. The starting salary is £30,000 - £35,000 depending on experience. **The role**: At Sovereign we shape our...


  • Thatcham, West Berkshire, United Kingdom XTRAC Full time

    About XTRACWe are a world leader in design and manufacture of specialist transmissions. Our customers include top motorsports racing series and high-performance car manufacturers.We seek a Procurement Specialist to join our team on a contractual basis for catalogue and proprietary purchasing.Our focus is on transitioning from internal combustion to electric...


  • Thatcham, West Berkshire, United Kingdom XTRAC LTD Full time

    Job SummaryWe are seeking a highly skilled CNC Machinist Specialist to join our team at XTRAC LTD. This role involves working on the weekend shift or night shift, offering a competitive salary and shift allowance premium.The successful candidate will be responsible for operating CNC machinery to produce high-quality components for the motorsports industry....

  • Housing Specialist

    7 months ago


    Thatcham, United Kingdom Sovereign Housing Full time

    We have an opportunity for a **Housing Specialist** **to join our Customer Services Management Centre Team in our Newbury office. This will be a full time hybrid role where you'll be working from home and in the office at least two days a week. The starting salary is £30,000 - £35,000 depending on experience. **The role**: At Sovereign we shape our...


  • Thatcham, West Berkshire, United Kingdom Ernest Gordon Recruitment Full time

    Purchasing Support Specialist Job DescriptionWe are seeking a highly organized and detail-oriented Purchasing Support Specialist to join our team in Thatcham. In this role, you will provide administrative support to our purchasing department and assist with the procurement process.Key Responsibilities:Supporting the procurement team with purchasing...


  • Thatcham, United Kingdom Pertemps Reading Royal Mail Full time

    About the RoleWe are looking for a reliable and customer-focused Delivery Route Specialist to work with us. In this role, you will be responsible for sorting mail at the local delivery office, managing your own routes, and interacting with customers to ensure a positive experience.Key Responsibilities:Sort mail at the local delivery officeManage your own...

  • Delivery Specialist

    3 weeks ago


    Thatcham, West Berkshire, United Kingdom DHL Germany Full time

    About the RoleAs a Delivery Specialist, you will work independently providing collection services to DHL. With over 30 deliveries per day, you can earn up to £200+. Our long-term commercial relationship helps your business establish itself, allowing you to explore further opportunities.The role involves working in various locations across the UK, delivering...


  • Thatcham, West Berkshire, United Kingdom English Provender Company Full time

    Job Title: Senior Food Development SpecialistThe English Provender Company is seeking a talented Senior Food Development Specialist to drive innovation and creativity in our Retail team. This role will play a pivotal part in delivering new and exciting concepts for our customers and brands.About Us:We are a renowned producer of award-winning dressings,...


  • Thatcham, West Berkshire, United Kingdom Elysium Healthcare Full time

    Culinary Support Specialist Job Description:We are seeking a skilled Culinary Support Specialist to join our team at Thornford Park Hospital. As a key member of our culinary staff, you will play a vital role in supporting the Head Chef in the day-to-day running of the kitchen. This is an excellent opportunity to showcase your experience in food preparation...


  • Thatcham, West Berkshire, United Kingdom Elysium Healthcare Full time

    About the Opportunity: We are excited to offer an exceptional opportunity for a skilled Hospital Chef Specialist to join our team at Thornford Park Hospital. As a critical member of our culinary team, you will be responsible for supporting the Head Chef in the day-to-day running of the kitchen and ensuring the delivery of high-quality food services.Key...