Customer Service Specialist
2 days ago
**A Bit About Us**:
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.
With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.
**More About the Customer Service Specialist - (weekends) Role**:
Customer Experience is at the heart of everything we do. AO’s success is rooted in our culture of treating every customer like our gran and making decisions our mums would be proud of.
We’re on a mission to be the Best Contact Centre in Europe and our people are proud to be the driver behind this.
Our Customer Service Specialists work 40 hours a week, Monday-Sunday on a rota basis.
Your basic salary will start at £19,760. There’s also the opportunity to earn a bonus of up to £400 a month.
**Here's What You Can Expect To Be Doing As OurCustomer Service Specialist - (weekends)**:
You’ll be exceptional in the moments that matter by finding solutions for our customers that show you care, take ownership, and pay attention. High-quality experience is what we’re all about.
**A Few Things About Our Ideal Customer Service Specialist - (weekends)**:
- You’ve got strong communication and listening skills including a friendly telephone manner. You really care about the customer and want to solve their problems quickly
- You’ve got a can-do attitude and are a keen to leave the customer with a positive experience
- You’re PC literate and know how to use Word, Excel and Outlook. Learning new systems is something you can do easily
**Why Choose AO**:
It’s not about the job you need now, it’s about who you want to be and where you want to go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That’sour values talking.
We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it.
“ _Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different._ ”
**Great People Deserve Great Things**:
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
- 25 days holiday (Excluding bank holidays)
- At least 5% contribution pension scheme*
- We also offer all our people the opportunity to take advantage of our partnership with Perkbox which offers over 200 exclusive perks.
If you fit the bill and are ready to join our fast-growing company as our Depot Supervisor, click “Apply” now - we want to hear from you
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