Current jobs related to Technical Support Advisor - Basingstoke - NuStaff Recruitment

  • Technical Customer Support

    6 months ago

    Basingstoke, United Kingdom JM Business Support Full time

    We are seeking a passionate and tech-savvy individual who enjoys solving complex problems and has a keen interest in software and technology. If you have exposure to the Salesforce community or are looking to advance your career in this area, we have an exciting opportunity for you. Our client is a Salesforce-based all-in-one venue management solution that...

  • Technical Support Advisor

    5 months ago

    Basingstoke, United Kingdom Thermo Fisher Scientific Full time

    When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. **Location**: Basingstoke -...

  • Customer Support Advisor

    5 months ago

    Basingstoke, United Kingdom Fox Morris Group Full time

    Fox Morris are working with Sovereign Housing Association in relations to finding a Customer Support Advisor to start work ASAP! **Responsibilities** - provide transactional administration support to resolve customer queries through the Customer Service Management Centre across the range of channels we offer, to agreed targets and service levels. - Liaise...

  • Operational Support Advisor

    6 months ago

    Basingstoke, United Kingdom Hartford Care Full time

    An opportunity has arisen for an Operational Support Advisor to join our Central Support team. Working on a group wide basis, across all Hartford Care homes as directed and required, to work alongside Registered Managers to support continuity and development of the home and organisation. When working in a home you be supporting the Manager, to ensure all...

  • Quality Support Advisor

    3 weeks ago

    Basingstoke, United Kingdom CV-Library Full time

    Quality Support Advisor Level 5 Basingstoke £35,000 per annum The Quality Support Advisor package includes: - £35,000 per annum - Car Allowance - 30 days annual leave allowance - Bespoke Induction Training Programmes - Pension Contributions - Annual Staff Awards Programme - Recommend a friend paid scheme The Company: This Quality Support...

  • Customer Support Advisor

    5 months ago

    Basingstoke, United Kingdom Novax Recruitment Ltd Full time

    **Customer Support Advisor** **Basingstoke/Greenham** **£11 per hour** **Full Time Contract** Novax Recruitment is actively seeking a Customer Support Advisor. This position is full time hours on a contract basis. Responsibilities include: - Provide transactional administration support to resolve customer queries through the Customer Service Management...

  • Hsqe Advisor

    4 months ago

    Basingstoke, United Kingdom Navartis Full time

    **HSQE Advisor** Location: Basingstoke / Site travel across Wessex, Sussex & Kent. **Salary**: £45,000 - £55,000 negotiable dependant on level of experience plus package **Company Information**: A multi-disciplinary railway turnkey business, capable of undertaking a wide variety of rail projects, from solution recommendations to complete design and...

  • Service Advisor

    1 month ago

    Basingstoke, United Kingdom CV-Library Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - * Previous experience in a service role is preferred. * A passion to deliver a high standard of customer service. * An organised individual who can deal with...

  • Automotive Service Advisor

    1 month ago

    Basingstoke, Hampshire, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Toyota Basingstoke£28,820pa + OTE circa £37kCreate exceptional experiences for our customers as a Service Advisor with Inchcape Retail Limited.As a Service Advisor, you will be responsible for delivering outstanding and trusted experiences for our customers. You will work with world-class brands and have the opportunity to broaden your...

  • Automotive Service Advisor

    1 month ago

    Basingstoke, Hampshire, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Toyota Basingstoke£28,820pa + OTE circa £37kCreate exceptional experiences for our customers as a Service Advisor with Inchcape Retail Limited.As a Service Advisor, you will be responsible for delivering outstanding and trusted experiences for our customers. You will work with world-class brands and have the opportunity to broaden your...

  • Service Advisor

    5 months ago

    Basingstoke, United Kingdom Jago Consultants Full time

    **Job role - **_**Service Advisor**_ **Location - **_**Basingstoke**_ **Salary - **_**Dependant on experience (up to £31,000 OTE)**_ I am recruiting for a very fast growing automotive dealership in the **Basingstoke **area who are looking for an experienced **Service Advisor** to join their hugely successful dealership. - **Service Advisor job duties...

  • Aftersales Advisor

    5 months ago

    Basingstoke, United Kingdom G & G Technical Recruitment Full time

    **Job Title** - Aftersales Advisor (Customer Care) **Location** - Basingstoke **Salary** - £25,000 **Type** - Full time, permanent **Benefits** - Pension, holiday, onsite parking, Employee Assistance Programme, company pension, 25 days holiday plus bank holidays, life assurance, access to a Wellbeing app, perkbox access for a variety of discounts and...

  • Customer Support Advisor

    5 months ago

    Basingstoke, United Kingdom X2recruit Full time

    X2 Recruit are looking for a Customer Support Advisor for our Client based in Basingstoke and Greenham. This role will be within the mutual exchange team 3 month assignment, maybe extended further. To provide transactional administration support to resolve customer queries through the Customer Service Management Centre across the range of channels we...

  • Technical Document Coordinator

    2 weeks ago

    Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Full time

    Job Title: Technical Document ControllerAbout the Role:We are seeking a skilled Document Controller to join our thriving technical team. As a Document Controller, you will be responsible for providing administrative support, putting together technical documentation, and checking quality certification.Key Responsibilities:Document ControllerHandling technical...

  • Technical Document Controller

    2 days ago

    Basingstoke, United Kingdom Rise Technical Recruitment Full time

    Technical Document Controller £25,000 to £35,000 + Progression + Specialist training + Benefits Basingstoke OR London (Commutable from: Reading, Guildford, Winchester, Camberly, city of London)Are you a document controller or administrator, from the fire protection / sprinkler industry, looking to join a leading company where you will work in a busy...

  • Customer Care Advisor

    5 months ago

    Basingstoke, United Kingdom G & G Technical Recruitment Full time

    **Job Title** - Customer Care Advisor (Service) **Location** - Basingstoke **Salary** - £25,000 **Type** - Full time, permanent **Benefits** - Pension, holiday, onsite parking, Employee Assistance Programme, company pension, 25 days holiday plus bank holidays, life assurance, access to a Wellbeing app, perkbox access for a variety of discounts and...

  • Technical Document Coordinator

    4 weeks ago

    Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    Document Controller OpportunityWe are seeking an experienced Document Controller to join our thriving technical team. As a key member of our team, you will be responsible for handling technical documents, providing administrative support, and checking quality certification.About the Role:Document ControllerHandling technical documentsAdministrationChecking...

  • Technical Document Coordinator

    4 weeks ago

    Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    Document Controller OpportunityWe are seeking an experienced Document Controller to join our thriving technical team. As a key member of our team, you will be responsible for handling technical documents, providing administrative support, and checking quality certification.About the Role:Document ControllerHandling technical documentsAdministrationChecking...

  • Neuroscience Medical Advisor

    1 month ago

    Basingstoke, Hampshire, United Kingdom Lilly Full time

    We are looking for dedicated professionals who are passionate about enhancing the well-being of individuals globally. Position Title: Neuroscience Medical Advisor Geographical Focus: NE, Scotland, & NI Direct Supervisor: Field Medical Lead – Neuroscience Company Overview: Lilly stands as a prominent leader in global healthcare, dedicated to merging care...

  • Service Advisor

    5 months ago

    Basingstoke, United Kingdom Lookers Plc Full time

    Overview: **Lookers Basingstoke Audi** **Contract Type: Job Share, Part Time** **Salary: £30,000 Pro Rota** **Days & Times worked: 21.5 hours a week, 3 days one week, 2 days following week (rota basis)** Lookers Basingstoke Audi are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of a team of...

Technical Support Advisor

3 months ago

Basingstoke, United Kingdom NuStaff Recruitment Full time
Join a market leading international company with great benefits including annual bonus, hybrid working, subsidised canteen, excellent employee well-being programme, private health and dental care, free parking and lots more
You will be responsible for resolving customer enquiries from their dealer network and end users, as well as internal colleagues such as the sales and customer service teams, by answering telephone calls, email and CRM cases, providing timely and accurate technical information. If you have excellent customer service skills, consider yourself a great problem solver, and are technically minded, we want to hear from you In this role, you'll not only be helping customers solve their issues, but you'll also be getting hands-on with products to ensure top-notch service and support. Your ability to dive into the technical details and find solutions will be crucial in delivering the best possible experience.
The ideal candidate will have a background in mechanics or mechanicial engineering. We also welcome applicants who have an understanding of prodcuts suchas Stihl, Ryobi, Husquarvna etc.
As the Technical Support Advisor you will benefit from:
- Salary between 28k-30k depending on experience
- Annual discretionary bonus based on company performance and employee personal objectives
- 8.30am - 5pm, Monday to Friday
- Hybrid working after successful completion of probationary period (2 days from home/3 days from office per week)
- Subsidised canteen
- Free on-site parking
- Regular social events
- Excellent employee wellness programme
- 22 days annual leave plus bank holidays + Christmas shutdown
- Private health and dental care
- Contributory pension scheme
- Internal online training portal to enhance learning and self-development
- Staff discount on products
As the Technical Support Advisor you will be:
- Dealing with technical enquiries via phone and email from internal and external customers and providing solutions
- Following up on enquiries ensuring that matters are resolved as quickly as possible
- Spending regular hands-on time in technical workshop to build knowledge and offer occasional support
- Setting up and conducting video calls with customers both internal and external
- Handling warranty queries
- Investigating issues as appropriate and providing accurate, up to date information to the enquirer (internal or external)
- Keeping up to date with technical product knowledge and skills