Customer Support Advisor

7 months ago


Basingstoke, United Kingdom Fox Morris Group Full time

Fox Morris are working with Sovereign Housing Association in relations to finding a Customer Support Advisor to start work ASAP

**Responsibilities**
- provide transactional administration support to resolve customer queries through the Customer Service Management Centre across the range of channels we offer, to agreed targets and service levels.
- Liaise directly with internal colleagues and external customers to solve problems in a timely, efficient and effective manner. Highlight and respond to all enquires, making sure customers receive a prompt response and are kept informed of progress.

You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.

**Benefits of working with Fox Morris Group**

Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.

If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.

**Job Type**: Temporary contract
Contract length: 6 months

**Salary**: Up to £13.30 per hour

Schedule:

- Flexitime

**Experience**:

- Customer Support Advisor/Customer Service/Customer Admin: 1 year (required)
- Housing: 1 year (required)
- Council/Borough Of/Local Authority/Housing Assoication: 1 year (required)

Work Location: In person



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