Customer Support Advisor
3 months ago
X2 Recruit are looking for a Customer Support Advisor for our Client based in Basingstoke and Greenham.
This role will be within the mutual exchange team
3 month assignment, maybe extended further.
To provide transactional administration support to resolve customer queries through the Customer Service Management Centre across the range of channels we offer, to agreed targets and service levels.
Liaise directly with internal colleagues and external customers to solve problems in a timely, efficient and effective manner. Highlight and respond to all enquires, making sure customers receive a prompt response and are kept informed of progress.
**Job Types**: Full-time, Temporary contract
**Salary**: £11.92 per hour
Schedule:
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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