Risk, Performance and Quality Manager

3 weeks ago

Kent, United Kingdom Egis in the UK Full time

Job Title: AMO Risk, Performance and Quality Manager

Contract type: Full time, permanent.

Base Location: Can be located either Dartford, Leatherhead or South Mimms depots

Working arrangements: Hybrid, 3x office days and 2x home base


About us:


Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 18,000+ employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.


In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet.


The role:


The M25 is one of our Flagship projects in the UK It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly.


We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract and we are looking for a Risk, Performance and Quality Manager to support the CPS Asset Management Office (AMO) in collating, communicating and driving improvement around asset risk and performance reporting. The role will also oversee the AMO Quality Management Systems (QMS) and act as the main conduit between the AMO and other CPS support functions such as HR and Finance.


Key responsibilities:

  • for the AMO & Engineering Group risk reporting function, ensuring all teams accurately capture and record technical and business risks in line with our corporate and stakeholder requirements, and that these are escalated appropriately.
  • for Asset & Engineering Performance Group reporting, ensuring that all Asset teams accurately capture and record technical and operational performance data and that these are reported in line with our corporate and stakeholder requirements.
  • improve the effectiveness and efficiency of the Performance and Risk capture process across the AMO and Engineering group, championing local process enhancements and ensuring the adoption of enterprise-level risk requirements and improvements.
  • act as a focal point for recruitment and HR issues within the AMO & engineering group, facilitating effective liaison and coordination between the responsible AMO line managers and HR. Monitoring AMO & Engineering Group compliance with HR policies on behalf of the Head of AMO.
  • act as a focal point for financial compliance and reporting within the AMO & engineering group, facilitating effective liaison and coordination between the responsible AMO line managers and Finance. Monitoring AMO & Engineering Group compliance with financial policies on behalf of the Head of AMO.
  • act as the champion and focal point for the Quality Management System (QMS) used within the AMO & Engineering Group. Monitor compliance with the QMS policies on behalf of the Head of AMO and identify, develop and embed QMS improvements.


About you:

  • experience in Risk capture and reporting systems
  • experience in Performance reporting functions
  • user skills and experience with Microsoft Office Excel
  • ability to generate and present statistical data in tabular and graphical forms.
  • with business-unit financial control and practices
  • with Quality Management Systems (QMS) and monitoring teams for adherence. Experience of QMS improvement projects preferred.
  • interpersonal and collaboration skills with demonstratable experience in building effective relationships across teams and with support functions.
  • communication skills through a variety of formal and informal channels, including verbal, presentations, written reports, and e-mail.
  • UK Driving Licence (Essential)



Diversity & Inclusion:

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

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