Risk, Performance and Quality Manager

1 week ago

Dartford Kent, United Kingdom Connect Plus Services Full time

CPS represents an exciting collaboration between industry giants Balfour Beatty, AtkinsRéalis, and Egis Together, we spearhead the operation and maintenance of none other than the M25—the bustling heartbeat of European motorways. Imagine the thrill of orchestrating over £100 million of annual investment into this vital highway infrastructure, meticulously planning and executing projects amidst the constant flow of traffic. Whether you’re already immersed in the world of Highways or eager to embark on this exhilarating journey, the M25 promises an unparalleled experience, brimming with challenges and opportunities that simply cannot be matched elsewhere We are looking for a Risk, Performance and Quality Manager to join our dynamic team of experts.
To support the CPS Asset Management Office (AMO) in collating, communicating, and driving improvement around asset risk and performance reporting. The role will also oversee the AMO quality management systems (QMS) and act as the main conduit between the AMO and other CPS support functions such as HR and Finance.
Asset Teams (Linear, Structures, Powered Assets), Economic Investment Team, Network Improvements Team, Inspections & Data Improvement Team and Engineering & Design Team.
Finance Team, Human Resources, Quality Assurance & Improvement team
Connect Plus, National Highways
Responsible for the AMO & Engineering Group risk reporting function, ensuring all teams accurately capture and record technical and business risks in line with our corporate and stakeholder requirements, and that these are escalated appropriately.
Responsible for Asset & Engineering Performance Group reporting, ensuring that all Asset teams accurately capture and record technical and operational performance data and that these are reported in line with our corporate and stakeholder requirements.
To improve the effectiveness and efficiency of the Performance and Risk capture process across the AMO and Engineering group, championing local process enhancements and ensuring the adoption of enterprise-level risk requirements and improvements.
Monitoring AMO & Engineering Group compliance with HR policies on behalf of the Head of AMO.
To act as a focal point for financial compliance and reporting within the AMO & engineering group, facilitating effective liaison and coordination between the responsible AMO line managers and Finance. Monitoring AMO & Engineering Group compliance with financial policies on behalf of the Head of AMO.
To act as the champion and focal point for the Quality Management System (QMS) used within the AMO & Engineering Group. Monitor compliance with the QMS policies on behalf of the Head of AMO and identify, develop and embed QMS improvements.
Practitioner-level experience in Risk capture and reporting systems
Practitioner-level experience in Performance reporting functions
Advanced user skills and experience with Microsoft Office Excel
The ability to generate and present statistical data in tabular and graphical forms.
Familiarity with business-unit financial control and practices
Familiarity with Quality Management Systems (QMS) and monitoring teams for adherence. Experience of QMS improvement projects preferred.
Strong interpersonal and collaboration skills with demonstrable experience in building effective relationships across teams and with support functions.
Full UK Driving Licence (Essential)
Continually searches for ways to add value, take performance reporting to the next level and create an environment which encourages improvement ideas for better ways of working.
This is a hybrid role designed to fully maximize team collaboration on the project. We expect a minimum of 3 days per week to be spent at CPS M25 offices, with one of those days based in Dartford.
This is a hybrid role designed to fully maximize team collaboration on the project. We expect a minimum of 3 days per week to be spent at CPS M25 offices, with one of those days based in Dartford.
We foster diversity and inclusivity in our workplace, actively welcoming applications from qualified individuals of all backgrounds. Regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, all are encouraged to apply. Our goal is to cultivate a supportive and respectful environment where every employee can excel. If you need accommodations during the recruitment process, please inform us.
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