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Senior User Research Consultant

4 months ago

Leeds, United Kingdom G.Digital Full time
Senior User Research Consultant | Remote/Leeds | £75k + bonus | Public and Private sector | SC Clearance

About the business

This consultancy set up their UCD practice 18 months ago with the help of 2 key leaders in the Service Design space (you might know who they are already) and it's safe to say they've been smashing it

Winning and retaining multiple new projects primarily in the public sector but also branching out into the private sector they're looking to grow their team with more Service Designers and User Researchers.

G.Digital has supported the growth of this team with 6 team members over the last 18 months who are all still there now and LOVING it.

About the role ‍‍nAs a Senior User Researcher you’ll be working on any number of projects, typically in the public sector including places like:nNHS DigitalnMOJnDWP

You’ll be part of an agile team of software engineers, designers, Service Designers, product managers, and other stakeholders and help the project team build a coherent service.

You’ll decide which User Research activities are appropriate for the project

On government projects, they use the GDS Service Standard as their north star, but you are skilled enough to know how to improve on the standard.

What you neednStrong background in delivering User ResearchnGovernment GDS experience is idealnExperience coaching and mentoringnBe commutable from Leeds for socials and collaboration daysnAble to identity and pursue new opportunities with existing and new clients

What they can offer younUp to £75kn5% bonusnRemote with a Leeds HQnPrivate healthcare

What’s next ⏩nDrop me your CVnIntroduction call with the Lead Service Designer or Head of Service DesignnFinal interview which includes a walk through of some key projects (some kind of portfolio is a must)

If you have any questions or don’t have a CV then drop me an email on

Senior User Research Consultant | Remote/Leeds | £75k + bonus | Public and Private sector | SC Clearance