IT Support Engineer

6 days ago


Milton Keynes, United Kingdom Digital Waffle Full time

1st Line Support Engineer

Location: Aylesbury, UK

Employment Type: Full-Time

Salary: £25,000 Per Annum


The Role:

We are looking for a driven IT Support Engineer to join a growing IT team. This role focuses on supporting users and maintaining IT systems for both on-site and remote teams.


This is a great chance to grow your career in a fast-paced, award-winning company that values its team members. The role is based in Aylesbury, with occasional travel to Leeds, Northern Ireland, or other UK locations.


Benefits

  • 25 days annual leave plus UK bank holidays
  • Company pension
  • Free on-site parking
  • Company events
  • Training opportunities

Key Responsibilities

  • Provide IT support for on-site staff and remote teams.
  • Handle user onboarding and offboarding, including setting up and disabling system access.
  • Troubleshoot hardware and software issues.
  • Manage IT documentation and inventory.
  • Administer user accounts and permissions.
  • Offer IT training to staff.
  • Assist with implementing and configuring IT systems.
  • Conduct PAT testing.


Requirements

  • At least 1 year of experience in an office-based IT support role.
  • Familiarity with Windows laptops, Android, and Apple devices.
  • Basic understanding of servers and networking.
  • Knowledge of Microsoft 365 and modern office tools.


Desirable

  • Experience in tech support or telecom systems.
  • Knowledge of enterprise management systems for Apple and Android devices.
  • Familiarity with Microsoft cloud systems.
  • Full UK driving license (for occasional travel)


Skills

  • Strong communication and problem-solving skills.
  • Self-motivated and able to work independently.
  • Attention to detail and creative problem-solving.
  • Friendly, approachable, and professional.


Apply online or email



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