Telephony Support Administrator
5 months ago
**About Us**:
As part of Advania, we are backed by a leading technology services and solutions provider, and the most awarded Microsoft partner in the UK.
**Position Overview**:
Provide administrative and technical support to new and existing telephony customers.
**Responsibilities**:
Administration of Service Reviews
Administration of quotes and process orders
Processing number porting and migrations for mobile
Update contracts for mobiles
Liaising with customers over the phone and written correspondence in a professional and efficient manner
Responsible for logging line faults with providers and liaising with customers throughout the escalation process until services are restored.
Mobile support including bar adding/removing, bill queries, sim swaps.
Telephony support cover, Horizon support and Gamma
Connectwise - configuration of mobiles, contract added
Training colleague on mobile support
Update/Creating new processes
**Qualifications & Experience**:
Experience in a customer service role
Experience of working in a customer focused environment.
Ability to gather information & gain background information about the clients fault/issue.
Able to manage changing workload and priorities.
Able to work both within a team and using own initiative.
Excellent communication skills
Professional & confident telephone manner
Be able to work under pressure.
Time management
Intermediate Microsoft Word & Excel
Click here to explore our company benefits. for the list of benefits.
**Our Selection Process**:
-
Completions Support Administrator
1 month ago
Milton Keynes, United Kingdom CV-Library Full timeTitle: Completions Support Administrator Hours: Fulltime Mon-Fri Based on site at our Milton Keynes office Hybrid Founded in 2007 our client is one of the fastest growing banks of their kind in the UK. They offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real...
-
Completions Support Administrator
3 weeks ago
Milton Keynes, United Kingdom Curve Group Holdings Ltd Full timeTitle: Completions Support AdministratorHours: Fulltime Mon-FriBased on site at our Milton Keynes office HybridFounded in 2007 our client is one of the fastest growing banks of their kind in the UK. They offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate...
-
Completions Support Administrator
4 weeks ago
Milton Keynes, Buckinghamshire, United Kingdom Curve Group Holdings Ltd Full timeTitle: Completions Support Administrator Hours: Fulltime Mon-Fri Based on site at our Milton Keynes office Hybrid Founded in 2007 our client is one of the fastest growing banks of their kind in the UK. They offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real...
-
Business Administrator
5 months ago
Milton Keynes, United Kingdom WSRS Full time**Job Opportunity: Business Administrator** Are you a dynamic and organized individual with a passion for administration and sales? WSR are currently seeking a motivated Business Administrator to join our client's team and play a pivotal role in their sales and operations functions. **Salary**:£30k to £32k DOE **Location**:Milton Keynes - Office...
-
1st Line Technical Support
5 months ago
Milton Keynes, United Kingdom Inreach group Full time**J**ob Title: 1st Line IT Support Engineer Job Overview: As a 1st Line IT Support Engineer, you will be the first point of contact for all IT-related queries and issues. You will provide technical support to users, ensuring that all hardware and software is functioning efficiently. Your role is crucial in maintaining the IT infrastructure and providing a...
-
Completions Support Administrator
2 weeks ago
Milton Keynes, United Kingdom Gatehouse Bank plc Full timeJob Description Role purpose As a Completions Support Administrator you will work closely in conjunction with the other colleagues and teams to support the smooth transition of Home Finance applications through the customer application journey. Using experience and skills to process elements applications within agreed SLAs whilst adhering to the Banks...
-
Full-time Support Specialist Required
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank Plc Full timeJob Title: Completions Support AdministratorGatehouse Bank Plc is seeking a highly skilled and organized Completions Support Administrator to join our team. As a key member of our team, you will play a crucial role in supporting the smooth transition of Home Finance applications through the customer application journey.Key Responsibilities:Administer...
-
Full-time Support Assistant Required
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank Plc Full timeJob Title: Completions Support AdministratorThe role will work closely with colleagues and teams to ensure the smooth transition of Home Finance applications through the customer application journey. Key responsibilities include supporting applications through the offer process and particularly through the completions process in an efficient and timely...
-
Full-time Support Assistant Required
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank Plc Full timeJob Title: Completions Support AdministratorThe role will work closely with colleagues and teams to ensure the smooth transition of Home Finance applications through the customer application journey. Key responsibilities include supporting applications through the offer process and particularly through the completions process in an efficient and timely...
-
General Insurance Administrator
5 months ago
Milton Keynes, United Kingdom Connells Group Full timeSalary - £21,500 Connells Group are currently looking to recruit a General Insurance consultant to work as part of their General Insurance, Customer Service team. This role is available full time and part time. You will work well in a team environment whilst possessing the drive to maximize personal performance to ensure that activity levels and...
-
Support Administrator
5 days ago
Milton Keynes, United Kingdom CV-Library Full timeRole:Support Administrator-Temp to Perm Location: Milton Keynes Hours: 35hours per week – Monday to Friday 9am to 5pm Salary: £12 per hour An excellent opportunity has now arisen for a Support Administrator to join our clients successful team. Duties of a Support Administrator: First point of contact for all enquiries Be responsible...
-
Aerospace Technical Author
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom MBR Partners Full timeJob Title: Aerospace Technical AuthorJob Summary: We are seeking a skilled Technical Writer to join our team at MBR Partners. The successful candidate will be responsible for creating high-quality documentation and user guides to help our customers effectively use our products and services.Key Responsibilities:Collaborate with cross-functional teams to...
-
Full-time Support Assistant Required
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank Plc Full timeJob Title: Completions Support AdministratorThe role will work closely with colleagues and teams to ensure the smooth transition of Home Finance applications through the customer application journey. Key responsibilities include supporting applications through the offer process and particularly through the completions process in an efficient and timely...
-
Completions Support Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full timeJob SummaryWe are seeking a highly skilled Completions Support Administrator to join our team at Gatehouse Bank plc. As a key member of our Home Finance team, you will play a critical role in ensuring the smooth transition of applications through the customer journey.Key ResponsibilitiesAdminister post-offer applications with end-to-end case ownership to...
-
Completions Support Administrator
2 weeks ago
Milton Keynes, Buckinghamshire, United Kingdom Gatehouse Bank plc Full timeRole purpose As a Completions Support Administrator you will work closely in conjunction with the other colleagues and teams to support the smooth transition of Home Finance applications through the customer application journey. Using experience and skills to process elements applications within agreed SLAs whilst adhering to the Banks Credit Risk and...
-
Completions Support Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full timeJob SummaryWe are seeking a skilled Completions Support Administrator to join our team at Gatehouse Bank plc. As a key member of our Home Finance operations team, you will play a crucial role in supporting the smooth transition of Home Finance applications through the customer application journey.Key ResponsibilitiesAdminister post-offer applications with...
-
IT Support Administrator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom H&R Talent Full timeA leading automation company in Milton Keynes is seeking a skilled IT Support Administrator to join their team. This full-time position involves providing technical support to 400+ users, with a focus on Microsoft 365 and email administration.About the CompanyThe company is a global leader in pneumatic and motion control technology, with a reputation for...
-
Administrative Support Professional
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob Summary: We are seeking a highly organized and detail-oriented Administrative Support Professional to join our team at Ascendant Recruitment. As a key member of our administration team, you will provide proactive support to our business heads, including diary management, travel arrangements, and general administrative tasks.Key Responsibilities:Provide...
-
Completions Support Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full timeRole PurposeAs a Completions Support Administrator at Gatehouse Bank plc, you will be a key member of our Home Finance team, playing a vital role in ensuring the smooth transition of customer applications through the customer journey. You will work closely with colleagues and teams to deliver exceptional customer service, while adhering to the Bank's Credit...
-
Completions Support Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full timeJob DescriptionAt Gatehouse Bank plc, we are seeking a skilled Completions Support Administrator to join our team. As a key member of our Home Finance department, you will play a vital role in ensuring the smooth transition of applications through the customer journey.Key Responsibilities:Administer post-offer applications with end-to-end case ownership to...