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Telemarketing Executive
4 months ago
About the role:nIn this role you will be responsible for conducting telemarketing activities to generate leads and drive sales, maintaining accurate records of sales activities, and collaborating with the Sales team to enhance sales strategies and new business. As a highly self-motivated individual with excellent interpersonal and networking skills, you will play a crucial role in establishing and fostering relationships with potential customers while delivering consistent and exceptional results in line with expectations.nThis role is based remotely, so wherever you are in the UK you can enjoy the flexibility of working from home and at the same time achieving amazing results.
What you’ll be doing:nNo day is the same at Support Revolution, but you will find yourself getting involved in:nOutbound Calling and Lead Generation: Initiate outgoing cold calls to secure appointments with prospects, while establishing the scope of the opportunity and identifying wider sales opportunities beyond the initial leadnCustomer Engagement: Answer inquiries about our service offerings, relate them to similar customers we have worked with, and effectively communicate the value of our products to potential customersnData Management: Accurately and efficiently enter customer information into company databases, ensuring transparency of all conversations and necessary actions requirednLead Follow-Up and Sales Pitches: Maintain a list of potential leads, conduct subsequent sales pitches, and arrange follow-up meetings with prospects.nSupport Revolution Service Knowledge: Maintain a comprehensive working knowledge of our services, and stay updated on new onboarded customers and relevant company newsnCollaboration and Communication: Liaise with core members of the Sales team to ensure prospective visits convert into new customers, recording all communication on Microsoft Teams and/or the CRM systemnConsistent Performance: Deliver consistent results in line with expectations, meeting or exceeding defined KPIs and targets.
What we’re looking for:nTo be successful in this position, we are looking for the following:nDemonstrable experience in telemarketing or a similar capacity within a call centre environment, with a proven track record of taking ownership of similar responsibilitiesnHighly self-motivated with exceptional interpersonal skills and the ability to work effectively with the wider teamnStrong networking skills and the ability to build relationships internally and externally by investing time in understanding our businessnSalesforce experience would be great, yet full training is provided so it is not essential.
Benefits and perks:nIn return, we provide full one-to-one training, covering scripts, delivery, sales techniques, along with comprehensive training on our CRM to ensure you are fully equipped for success in this role.nThis position offers an exciting opportunity to thrive in a targeted and fast-paced environment, taking ownership of Telemarketing opportunities, building long-term customer relationships, and contributing to the growth of our customer base.nAlong those benefits we also offer:nSalary: £22k - £25k + uncapped commissionn25 days holiday (rising to 30 days with length of service), plus bank holidays, plus your birthday off on usnAn additional annual leave purchase schemenPerkbox membership which includes access to discounts and cashback with hundreds of retailersnCompany contributed pension, a competitive sick pay scheme, and an Employee Assistance ProgrammenIncredible length of service rewards including bonuses and paid sabbaticalsnCompetitive company incentive programmes, including referral schemesnFree eye tests and flu vouchersnRegular reviews, training, and career progression to ensure that you have an exciting journey within our company This includes access to our personalised online training portalnFlexible working arrangementsnCompany beer fridge (yes, free beer)nA great company culture with regular online and in person social events.
About Support Revolution:nSupport Revolution believes that organisations are being held hostage by Oracle and SAP; paying too much for software support and maintenance and being forced into unwanted upgrades.nOur mission is to cut our customers’ Oracle and SAP maintenance costs in half, while providing a better quality of service and freeing them from the mandatory upgrade cycle. Our customers are then able to redeploy funds from maintenance to innovation - investing in their own future.nWe are headquartered in Thatcham, UK, with offices in India, UAE, and the USA. We are a fun, energetic company that likes to reward hard-working employees.nIf you are ready to work with a high-growth organisation with a unique twist, come and join the revolutionnYou can learn more about the company here, and you can read more about our amazing team here.nSupport Revolution does not receive or accept CVs sent by employment agencies, unless they are invited to do so by the Recruitment team. Any unsolicited CVs received will not be eligible for recruitment fees.
