Fleet Controller
1 week ago
Maintaining good relationships with manufacturers, repairers, and service providers organisations. Being the first point of contact for drivers, dealing with defects and repair agents.
This is a full-time position with a shift of 4 on-4 off rotation, with the need to cover the other fleet controller’s role, so flexibility is key to this position.
Main duties & responsibilities include:
* Taking calls from drivers and organising the correct action to take (defected asset).
* Closing and adding defects to Fleet Management System.
* Monitor Vehicle Off the Road (VOR) and total Vehicle’s Not Available (VNA).
* Provide tyre information for call outs and rectification.
* Communicating out fleet availability to other departments and stakeholders.
* Working closely with the Fleet Team to reducing:- cost, fleet downtime and accidents.
* Calling third party support partners: chasing fleet availability and cost for Insurance repairs.
* Supporting the communication process for compliance documents when required.
* Chasing invoices, Processing Purchase orders and distributing in suitable time meeting
* Grey Fleet ownership – admin and producing monthly report data.
* Open initial communication for all motor insurance claims.
* Work with internal teams and external suppliers to collate costs for insurance claims.
* Update insurance KPI’s , produce monthly reports and support any agreed correct actions.
* Promote ‘Golden Hour’ around insurance communication from site level to insurance broker.
* Any other duties that are deemed necessary to support the Fleet/ Logistics Operation
Keys Skills & Experience Required:
* IT proficient in office 365 and be able to demonstrate experience especially within Excel (Pivot tables, formulas, conditional formatting and worksheet designs).
* Have experience working in a fast-paced and high-pressured office environment
* Must demonstrate flexibility and the ability to multitask effectively while managing a high volume of work across fleet and operations, often under tight deadlines.
* Previous Logistics and/ or fleet / transport experience advantageous.
Working Hours: Full time 4 on 4 off, Average 44 hours per 6 months
Salary: £30k basic + 1k perfomance Bonus
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