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Travel Expert

3 months ago

London, United Kingdom Travel Trade Recruitment Full time
Are you looking for a new challenge in Travel? Do you want a change from selling beach holidays? We are looking for an Adventure Travel Expert to join our team offering remote working. Our client specialises in the adventure and experience markets, they blend market leading technology with the best sales and service people in the travel industry.
We are looking for someone who wants to help people experience the world. You'll be flexible, motivated, disciplined, ambitious, responsible and have the will and drive to succeed against the odds. Use their mid-office to record all enquiries
* Be competent at all sales channels (email, phone, chat, and the odd walk in)
* Become an expert at using the phone system
* Ensure when home working to have the right environment from which to work
* Be familiar with the Package Travel Regulations and ATOL
* Cross sell into accommodation and transfers where possible
* Identify areas for improvement on the website and/or Terra Nova (their mid-office booking management system)
* Ask for help when required
You ask for help.
* You can make decisions based on brand values.
* You embrace help.
* We're looking for someone with a minimum of 2 years sales experience utilising chat, phone, and email.
* Ideally, you'd have experience in the travel sector including GDS and flight sales know how.
* You're competent in Word and Excel.
Hybrid Working
* Working hours are based on shift pattern