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Receptionist/Administrator

1 month ago

Luton, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time
Our client has a permanent vacancy for an experienced Receptionist/Administrator to join their team. The working hours of the role will be Monday to Friday 9am to 5.15pm.
The role:
The main purpose of the job is to provide reception duties and administrative support. First impressions count so it is vital that a warm, welcoming atmosphere is created for clients whilst also ensuring that a professional, efficient service is provided at all times.
The administrative support element of the role is to assist the teams, so a positive mindset, a proactive approach and the ability to use your initiative are key to the ensuring the office runs smoothly.
Key duties and responsibilities:
* To answer incoming calls promptly and transfer to the relevant individual
* Welcome clients to the office and attend to their needs
* Organise and prepare meeting rooms
* Attending to incoming/outgoing post
* Archiving files and deeds, arranging their retrieval and return to store from the off-site storage company
* Updating database with relevant file information
* Banking duties including taking paying in books to the bank
* Process credit/debit card payments
* Typing daily returns for the accounts department
* To regularly check and order stationery as required
* Photocopying, printing and scanning
* Making maintenance calls when phones/photocopiers break down
* Assisting with preparation of new starters and temps, including set up of laptops
* General maintenance of the phone system
* Provide refreshments to clients when required
* Run errands as and when required
* Other admin tasks and manage office facilities.
Requirements:
Excellent telephone manner
First class interpersonal skills
Customer service orientated
Adaptability/flexibility
Calm under pressure with a positive outlook
Organisation and prioritisation
Accuracy and attention to detail
Problem-solving abilities
Reliable/dependable
Positive, can-do attitude
Discretion
Proactive
Basic computer skills (including working knowledge of Microsoft Outlook).
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so