Medical Receptionist/administrator
5 months ago
**Castle Medical Group**
**JOB TITLE: RECEPTIONIST/ADMINISTRATOR**
**Hours: will be**
**7.30am -6.30pm 40hours per week over both practice sites 10hrs per day**
**or**
**7.30am -6.30pm 30hours per week over both practice sites 10hrs per day**
Castle Medical Practice LU1 3AG
And
Churchfield Medical Centre LU2 9SB
**Job Summary**
Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To support the medical secretary/Admin team in undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Core to the role is the responsibility of all private letters, medical reports and supplying medical records to patients. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Read coding and summarising of patient records, to assist to record all new pregnancy’s, book all baby and mother postnatal checks, Childhood and adulthood immunisations, Run required reports and submit claims
**Primary Responsibilities**
The following are the core responsibilities. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
**Reception**:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Give out signed prescriptions or token numbers
- ensuring that the name and address is checked. If paper prescription given mark in patients records collected and who by **Take money and issue receipt for any payment taken for, Private treatment, letters, or forms.**:
- Give to patient any form or letter that has been prepared for them ensuring payment has been received.
- Prepare samples and log ready for collection by courier.
- Ensure reception is always clean and tidy and daily cleaning is carried out and sheet sign.
- Report incidents, compliments and complaints and deal with them in line with Practice guidelines.
**Administration:
- **
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
- Deal with dashboard request
- Processing of prescription requests
- Actioning of Admin Tasks/Letters
- Processing all incoming mail
- Any task as requested by Partners/Practice Manager/Deputy Practice Manager/ Operational manager or team leader.
**Secondary Responsibilities**
In addition to the primary responsibilities, to support medical secretary team.
a. Typing letters, dictation, reports and associated documentation as required.
b. Liaising with external agencies such as solicitors, hospitals and community services, ensuring referrals are processed efficiently.
c. Manage all enquires in an effective manner.
d. Maintain an accurate database.
e. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
f. Input data into the patient’s healthcare records as necessary.
g. Process referrals using the electronic referral system (ERS)
h. Assist with private work and letter requests.
i. Process requests for information i.e., SAR, insurance / solicitor’s letters and DVLA forms,
j. Read code data and summarise notes on Clinical system.
k. Assist to record all new pregnancy’s,
l. Assist to book all baby and mother postnatal checks.
m. Assist to book all Childhood and adulthood immunisations.
n. Run required reports and submit required claims as requested. o. Submit monthly PPA claim.
p. Carry out system searches as requested.
q. Maintain a clean, tidy, effective working area at all times.
r. Support all clinical staff with general administrative tasks as requested.
s. Complete opening and closing procedures in accordance with the duty rota
**NO SMOKING POLICY**
- The Practice operates a smoke free policy which means that smoking is not allowed anywhere on Practice sites including buildings
**Salary**: From £10.42 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Company pension
Schedule:
- Day shift
Work Location: In person
Application deadline: 1
-
Receptionist/administrator
5 months ago
Luton, United Kingdom Castle Medical Group Full time**Castle Medical Group** **JOB TITLE: RECEPTIONIST/ADMINISTRATOR** **Hours: will be Monday - Friday between 7.30am -6.30pm** **Shift pattern: - ** - **7.30am-6.30pm**: - **7.30am - 1pm**: - **12.30-6.30pm**: - **1-6.30pm** **Successful applicant will need to be required to work across both our sites** **Job Summary**: Receive, assist and direct...
-
Medical Receptionist
4 weeks ago
Luton, Luton, United Kingdom Primary Care Careers Full timeJob SummaryWe are seeking a highly organized and communicative Medical Receptionist to join our team at Primary Care Careers. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Main ResponsibilitiesGreet and direct patients, ensuring a warm and welcoming experience.Manage patient...
-
Medical Receptionist
5 months ago
Luton, United Kingdom Primary Care Careers Full time**About the Role**: Lea Vale Medical Group are looking for a Medical Receptionist with experience in customer service to join our Ampthill branch surgery - Oliver Street Surgery. This is an exciting role as you'd be joining an established non-clinical team that is rated outstanding by the CQC. The role is part time 25 hours per week from either: - 8am-1pm...
-
Medical Receptionist
6 months ago
Luton, United Kingdom Wheatfield Surgery Full timeWheatfield Surgery is a medium sized practice with a friendly environment and 12,500 patients. We are a training practice and are part of a successful Primary Care Network. The role consists of front house reception and telephone services. The ability to communicate with a wide range of people in a kind, professional and caring way. Work effectively with...
-
Medical Receptionist and Patient Coordinator
4 weeks ago
Luton, Luton, United Kingdom Primary Care Careers Full timeJob SummaryWe are seeking a highly organized and communicative Medical Receptionist and Patient Coordinator to join our Primary Care Careers team. The successful candidate will be responsible for providing exceptional patient care and administrative support to our primary care team.Main ResponsibilitiesGreet and direct patients, ensuring a warm and welcoming...
-
Medical Receptionist
5 months ago
Luton, United Kingdom SpaMedica Full timeHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UKs largest provider of NHS cataract surgery, were experts at what we do, and thats evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver...
-
Receptionist/administrator
5 months ago
Luton, United Kingdom Salto Gymnastics Club Full timeAre you a friendly and organized individual with a passion for exceptional customer service? Look no further! Salto Gymnastics Club is seeking a dedicated Receptionist/Administrator to join our team and be the welcoming face of our vibrant gymnastics community. **About Us**: SALTO Gymnastics Charitable Foundation Limited, (UK Registered Charity), SALTO for...
-
Senior Medical Receptionist
5 months ago
Luton, United Kingdom SpaMedica Full timeHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UKs largest provider of NHS cataract surgery, were experts at what we do, and thats evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver...
-
Administrator/Receptionist
3 months ago
Luton, United Kingdom Drs Mirza & Partners Full timeAbout the Role Dr Mirza & Partners has an opportunity for an administrator/receptionist to join their busy practice support team, on a full or part-time basis. This position is a key role within the practice to provide administrative support to members of the primary health care team. You will work as part of a team providing front line administration...
-
Receptionist / Administrator
5 months ago
Luton, United Kingdom Herts Urgent Care Full time**TITLE Receptionist** **SALARY £10.42 - £11.98** **LOCATION Luton Town Centre Practice** We are a well-established GP surgery and Urgent Treatment Centre with 12,000 registered patients who we put at the centre of everything we do. It is essential that we provide a seamless service to our patients and that their experience is of the highest quality. We...
-
Receptionist
6 months ago
Luton, United Kingdom Hello Recruitment Full timeReceptionist/Administrator - Construction - Luton up to £25000 Hello Recruitment is pleased to be recruiting a Receptionist for a friendly construction related business based in Luton, Bedfordshire. In this role you will be busy answering calls and helping out on some basic administrative duties as and when required. The salary on offer is up to £25000...
-
Administrator/Receptionist
3 months ago
Luton, United Kingdom Primary Care Careers Full timeJob summary Dr Mirza & Partners has an opportunity for an administrator/receptionist to join their busy practice support team, on a full or part-time basis, this can be up hours per week. This position is a key role within the practice to provide administrative support to members of the primary health care team. You will work as part of a team...
-
Receptionist/administrator
5 months ago
Luton, United Kingdom Apcoa Full time**The Role**: **Office Receptionist /Administrator - Luton Airport - Full Time - 40 Hours Per Week - **£26,013.31 Per Annum** Are you a team player? Are you an organised individual? Do you have great communication skills? If **YES** then this may be an exciting opportunity for you to join our Administration Team at Luton Airport **What you will do**: -...
-
Receptionist/administrator
5 months ago
Luton, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Office Receptionist /Administrator - Luton Airport - Full Time or part-time considered - 30 - 40 Hours Per Week - £26,013.31 Per Annum (pro-rata for part-time)** Are you a team player? Are you an organised individual? Do you have great communication skills? If you answered yes, then this may be an exciting opportunity for you to join our...
-
Receptionist / Care Navigator
5 months ago
Luton, United Kingdom Primary Care Careers Full time**About the Role**: Pastures Way Surgery in Luton has an opportunity for a receptionist to join our team on a part-time basis for a minimum of 25 hours per week There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services,...
-
Receptionist
1 month ago
Luton, United Kingdom CV-Library Full timeWe are pleased to be working with our client who is seeking a Receptionist based in Luton on a full-time permanent basis. Our client is a long-established and highly regarded solicitors firm with offices across Milton Keynes, Hertfordshire and Bedfordshire. Responsibilities of the Receptionist Answer incoming calls and welcome visitors to the...
-
Receptionist/administrator
5 months ago
Luton, United Kingdom Machins Solicitors LLP Full time**RECEPTIONIST/ADMINISTRATOR** Machins Solicitors is a leading regional multi-services law firm offering legal advice to both individuals and businesses. Our dedicated legal professionals strive to achieve the very best for their clients ensuring that commitment and trust are core to who we are and what we do. To be successful in this they need the right...
-
Administrator - Receptionist
2 months ago
Luton, United Kingdom CV-Library Full timeOur client has a permanent vacancy for an Administrator with Receptionist duties to join their team. The working hours of the role will be Monday to Friday 9am to 5.15pm. The role: The main purpose of the job is to provide reception duties and administrative support. First impressions count so it is vital that a warm, welcoming atmosphere is created for...
-
Receptionist/Administrator
2 months ago
Luton, United Kingdom CV-Library Full timeOur client has a permanent vacancy for an experienced Receptionist/Administrator to join their team. The working hours of the role will be Monday to Friday 9am to 5.15pm. The role: The main purpose of the job is to provide reception duties and administrative support. First impressions count so it is vital that a warm, welcoming atmosphere is created for...
-
Medical Receptionist
5 months ago
Luton, United Kingdom Wheatfield Surgery Full timeOur practice is a medium sized with a friendly environment and 12,500 patients. We are a training practice and are part of a successful Primary Care Network. The role consists of front house reception and telephone services. The ability to communicate with a wide range of people in a kind, professional and caring way. Work effectively with colleagues as part...