Reigonal Customer Service Manager
2 months ago
Based in South London
Full-Time, Permanent position
Salary: £55-60k
We are working with a leading Social Housing contractor to recruit a proactive and experienced Regional Customer Service Manager to join their teams around South London. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor.
As the Regional Customer Service Manager, you will oversee the full customer service function for the planned works team on mulitple contracts.
Key Criteria:
Previous experience in social housing repairs and maintenance
Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management
Experience driving customer service best practice and complaint resolution
Planned works experience is desirable
Strong people management skills
Advanced IT Skills including planning software
Ability to lead, influence and direct a team
Ability to build and nurture strong working relationships with colleagues based at other sites/officesThis is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers.
For more information, please apply online or call Meg on (phone number removed)
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