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Facilities Assistant

2 months ago

Rugby, United Kingdom CBRE Enterprise EMEA Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Facilities Assistant
Job Responsibilities
· The role carries out office porterage as required, including office moves, furniture moves, deliveries and collections.
· Provide general administration and logistical support to the Facilities Manager and other line managers as necessary.
· Proactive customer service when dealing with a wide range of external and internal stakeholders.
· Build and maintain client and contractor relationships.
· Act as the "face of the Facilities Team" on a day-to-day basis with of customers and clients
· Maintain constructive and positive professional relationships with all other CBRE service delivery staff, their appointed contractors and other vendor partner teams.
· Be the eyes and ears of the contract and the professional go to person for all things FM for the building. Escalating as required to resolve.
· To comply with Health and Safety on site, maintaining records, using the SI7 system, and involvement with contractor management as appropriate.
· To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
· To identify and escalate situations requiring urgent attention.
· To integrate financial data (such as quotations and purchase orders) with the specific maintenance/reactive tasks
· Basic operations/clean on the coffee machines daily and Assist with Fresh Milk delivery on Mondays.
· Deep Clean Weekly on all Coffee Machines
· Up to one hour a day Restocking tea/coffee supplies in all tea points across site if required, restock once facilities tickets are raised by the client (monthly stock take by Receptionist, but support may be required for cover purposes)
· Any other reasonable requests as directed by your Line Manager.
Person Skills
Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Extensive organizational skills with a strong inquisitive mind.
RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration
INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders
About CBRE Global Workplace Solutions:
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."
Application Process:
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.
Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.
No agencies please.
Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
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