Registered Care Manager

2 months ago

Southall Broadway, United Kingdom Anonymous Full time
This job advert is for candidates to apply and not intended for recruitment agencies**
Job Description: Registered Care Manager
Reports to: Franchisee
Workplace values: The post holder will be expected to operate in line with our workplace values which are:
Integrity
Excellence
Teamwork
Fun
Role Purpose:
The Registered Manager is responsible for providing high-quality home care services to support clients, ensuring they receive the best quality of life. The Registered Manager is directly accountable to the franchisee and the care regulator
Registered Care Manager - Key Responsibilities:
The Registered Manager is responsible for efficiently managing the day-to-day running of the business by allocating resources, monitoring performance, and delivering high-quality, safe, and effective home care services to clients within budget and maintaining the company’s values.
Duties: The Registered Manager's duties include:
* Ensuring the safe delivery of the service in line with legislative requirements and company policy and procedures.
* Undertaking training and development to keep up to date with the law, best practice, and changes in company policy and apply this knowledge to the day-to-day management and delivery of care.
* Implementing quality management and improvement systems, effectively managing complaints and incidents, and carrying out investigations relating to the quality of the service and using findings to make improvements.
* Promoting the rights of each client and keeping their wishes at the centre of their care and support.
* Overseeing the writing of individually tailored care and support plan with the client and/or their chosen representative that respects the client's wishes and promotes their dignity and privacy.
* Keeping all information about clients, their representatives, and their families secure and confidential except where policy requires sharing to protect the interests of clients.
* Managing the effective recruitment, induction, and training of the office team (e.g., coordinator(s), supervisor(s), and support staff) and carers.
* Ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times and implementing company policy and procedures in relation to managing absence, disciplinary, capability, and grievance matters.
* Providing information, guidance, and ongoing supervision to enable staff to carry out their roles effectively and safely
* Participating in the growth and development of the business and working with the franchise owner to achieve key performance targets.
Role Specification: The Registered Manager must have the following skills, knowledge, and experience to carry out the role:
Registered Care Manager - Personal attributes:
* Compassionate and caring, with a kind and supportive nature towards those in need of care.
* Professional and respected, exhibiting excellent time management, reliability, and understanding of professional boundaries.
* Fun and passionate about bringing joy and happiness to clients' lives.
* Excellent understanding of home care services and the needs of those requiring care and support at home.
* Good understanding of regulatory responsibilities of a registered manager and domiciliary care law.
* Relevant social care and management qualifications or willingness to obtain them.
Registered Care Manager - Experience and skills:
- Excellent communication skills and experience building positive working relationships with service users, their families, staff, and other health and social care professionals.
- Ability to provide support for clients' daily living with dignity, respect, and independence while maintaining privacy and choice.
- Strong administrative and computer literacy skills.
- Experience managing and developing an effective staff team, including recruitment, training, supporting, and supervising staff.
- Ability to maintain clear and accurate records and follow statutory reporting procedures.
Additional requirements:
- Flexibility and commitment to ongoing training and development.
- Satisfactory criminal records check and evidence of not being barred from working with vulnerable people.
- Full driver's license with no more than 6 points, Class 1 business insurance, and current MOT if using a personal vehicle for business purposes.
Desirable criteria:
- Experience managing social care services as a registered manager.
- Financial management experience.
- Train the trainer qualifications.
- Knowledge of business management and start-up.
- Post holder declaration I agree to fulfil the duties and responsibilities to the best of my ability within this role.
Job Types: Full-time, Permanent
Registered Care Manager - Benefits:
* Additional leave (additional day added after every year completed up to 5 years)
* Company events
* Free parking
* Private medical insurance after a year in service (subject to tax)
* UK visa sponsorship (TBC)
Schedule:
Flexitime
Holidays
Supplemental pay types:
Performance bonus
Application question(s):
Able to travel to location (UB11ND)
Licence/Certification:
Driving Licence (required)
The Level 5 Diploma for Adult Care (required)
Work authorisation:
United Kingdom (required)
Work Location: Hybrid remote in Southall
Reference ID: Registered Care Manager

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