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General Manager

2 months ago

Castle Donington, United Kingdom Mansell Consulting Group Ltd Full time
Job Title: General Manager - Hospitality
Location: BRISTOL
 
£45K OTE £60K
 
Our client is a leading hospitality group known for exceptional venues and unparalleled guest experiences. With a diverse portfolio of unique bars, restaurants, and event spaces, they strive to create memorable moments for guests through outstanding service, innovative menus, and vibrant atmospheres. Their commitment to quality and creativity has established them as a prominent name in the industry.
 
Job Description:
 
We are seeking a dynamic and experienced General Manager to lead our client's team and oversee the daily operations of their hospitality establishment. The ideal candidate will have a strong background in the hospitality industry, exceptional leadership skills, and a passion for delivering outstanding guest experiences.
 
Key Responsibilities:
 
Operational Management:
Oversee all aspects of the day-to-day operations of the establishment, ensuring smooth and efficient service.
Implement and maintain high standards for service, cleanliness, and overall guest satisfaction.
Monitor and manage operational budgets, including labor, supplies, and other controllable expenses.
Develop and execute operational policies and procedures to optimize efficiency and profitability. Staff Leadership:
Recruit, train, supervise, and motivate staff members to deliver exceptional service.
Foster a positive and collaborative work environment, promoting teamwork and professional development.
Conduct regular performance evaluations and provide constructive feedback and coaching.
Ensure compliance with health, safety, and employment regulations. Guest Relations:
Maintain a strong presence in the establishment to interact with guests and address any issues or concerns promptly.
Implement strategies to enhance guest satisfaction and loyalty.
Monitor guest feedback and reviews, using insights to make continuous improvements. Financial Management:
Develop and manage budgets, financial reports, and forecasts.
Analyze financial performance and implement strategies to achieve revenue and profit targets.
Monitor inventory levels and manage ordering processes to ensure cost control and minimize waste. Marketing and Sales:
Collaborate with the marketing team to develop and implement promotional activities and events.
Build and maintain relationships with local businesses, organizations, and the community to drive business growth.
Identify opportunities for revenue enhancement and service improvement. Strategic Planning:
Contribute to the development of long-term business strategies and goals.
Stay informed about industry trends and competitive landscape to ensure the establishment remains competitive.
Lead initiatives to enhance the establishment’s reputation and market presence. Qualifications:
Experience: Minimum of 5 years of management experience in the hospitality industry.
Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Skills: Strong leadership, organizational, and interpersonal skills. Excellent communication and problem-solving abilities.
Knowledge: In-depth understanding of hospitality operations, including food and beverage, housekeeping, front desk, and guest services.
Attitude: Proactive, customer-focused, and results-oriented with a passion for hospitality and excellence. Benefits:
Competitive salary and performance-based bonuses
Health and wellness benefits
Opportunities for career advancement and professional development
Employee discounts and perks
Friendly and inclusive work environment How to Apply:
 
If you are a dedicated and experienced hospitality professional with a commitment to excellence, we invite you to apply for the General Manager position. Please submit your CV directly to (url removed) or hit APPLY
 
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