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Outpatient and Theatre Co-ordinator
3 months ago
Up to £32,000 depending on skills and experience
37.5 hours per week
Nuffield Health is the charity that's building a healthier nation, one day at a time.
From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing.
It starts with passion and commitment to quality. It starts with you.The role will primarily be focusing on delivery of coordination and administrative duties across the Outpatient and Theatre Departments. You will provide a link between the Hospital, Consultants, Secretaries and patients.
The role will be focused on utilisation of both departments and coordinating theatre sessions and outpatient sessions to maximise utilisation with the support of the Patient Services Manager.
You will:
- Review and action appropriate clinic requests for extensions, cancellations
- Share available theatre sessions with the Consultant Cohort
- Allocate adhoc theatre sessions with a clear understanding of what revenue each theatre slot, session and clinic produce
- Monitor and evaluate future capacity resources against demand
- Production of utilisation reports for monthly meetings
- Liaise with key stakeholders to ensure they have adequate clinic and theatre space
- Have a clear understanding of all aspects of patient care and pathway processes
- To ensure a professional and courteous manner to all customers i.e. patients, GP's, Consultant, secretaries and all other visitors to the department
- Proactively finding solutions to ensure cases are booked when most convenient to patients and surgeons;
- Communicate effectively and sensitively with patients and ensure the highest customer quality care and confidentiality
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
Job Types:
Full-time, Permanent
Salary:
Up to £32,000.00 per year
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Application deadline: 01/07/2023
