Homelessness Prevention and Relief Officer

7 days ago


Newbury, West Berkshire, United Kingdom West Berkshire Council Full time
Vacancy Summary

  • Employer:
  • West Berkshire Council
  • Salary:
  • From £30,151 to £35,411 Per Annum (Grade H)
  • Location:
  • Council Offices, Market Street, Newbury
  • Contract:
  • Contract
  • Working Pattern:
  • Full Time
  • Hours:
  • 37 hours per week. Fixed Term Contract until 31st March 2025.
  • DBS Check:
  • No
  • Closing Date:
  • 31/08/2023 at 23:59
  • Reference:
  • V5296
Vacancy Description


Are you committed to making a positive difference in people's lives? Do you want to be part of a dedicated team working to prevent and relieve homelessness in our community? West Berkshire Council is looking for a passionate and skilled Homelessness Prevention & Relief Officer to join our Housing Service.


As a Homelessness Prevention & Relief Officer, you will be responsible for providing practical advice, assistance, and support to individuals and families facing homelessness.

You will work closely with your colleagues in the team to provide a statutory front-line housing service, as well as liaising with private and social landlords, to deliver effective housing solutions, develop innovative strategies, and implement initiatives to prevent homelessness.


Key Responsibilities:

  • Conduct thorough assessments of clients' circumstances, identifying their housing needs and potential risks of homelessness
  • Offer practical advice, signposting, and support to help clients sustain their current accommodation or find suitable alternatives
  • Collaborate with partner agencies to develop and implement effective homelessness prevention and relief strategies
  • Maintain accurate and uptodate case records within established systems
  • Provide advocacy and support to clients in accessing relevant services and resources

Skills and Attributes:

  • Experience working within a frontline housing/homelessness prevention role or a related field
  • Knowledge of housing legislation, welfare benefits, and relevant support services
  • Strong communication skills and the ability to engage effectively with a diverse range of individuals
  • Excellent assessment and problemsolving abilities, with a compassionate and empathetic approach
  • Strong organisation and timemanagement skills, with the ability to manage a varied caseload
  • Proficient IT skills, including the use of case management systems and Microsoft Office

Why work for West Berkshire Council:

  • Flexible working arrangements to support a healthy work/life balance
  • Access to a wide range of relevant training and development opportunities
  • Local Government Pension Scheme, ensuring financial security for your future
  • Family friendly policies, including generous maternity/paternity leave and childcare support
  • A range of local discounts for shopping, leisure activities, and services
  • A supportive and inclusive work environment, promoting personal growth and job satisfaction


If you are passionate about preventing homelessness and making a positive impact in the lives of vulnerable individuals and families, then we would love to hear from you.

For an informal discussion about the role, please contact Tamara Hemmings on

Equal Opportunities
How to apply


This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.



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