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Housing Allocation Officer

4 months ago

Newbury, United Kingdom Fox Morris Group Full time

**Fox Morris Group** are working to recruit a **Housing Allocation Officer.**

**Length - 6+month ongoing contract**

**Working arrangement - Hybrid Working 2 days onsite - 3 days remote**

**Your Role**
- To promote equality as an integral part of the role and to treat everyone with fairness and dignity.
- To handle a range of telephone and general enquiries from both internal and external customers and contacts, including housing register applicants. To provide a comprehensive response but referring more complex cases to the Housing Allocations Team Leader as appropriate. To assist vulnerable applicants with completing forms and monitoring bidding process.
- To provide advice and respond positively to a wide range of enquiries received via the phone and on the pod reception desk, e.g. Common Housing Register, LHA levels for private rented accommodation, mutual exchange and homelessness
- To clearly explain relevant legislation to applicants in a way that is understandable, and appreciate the basic legal requirements of valid notice to quit

IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE.

**Salary**: £15.00-£18.00 per hour

Expected hours: 36 per week

**Benefits**:

- Company pension
- On-site parking
- Referral programme
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Lettings /allocations: 1 year (required)

Work Location: In person