Guest Services

2 weeks ago


Birmingham, Birmingham, United Kingdom TopGolf Full time
Job Responsibilities

  • Welcome and assist players with checkin and reservations.
  • Provide information about the venue, gameplay, and promotions.
  • Help with golf clubs and equipment.
  • Ensure the cleanliness and organization of venue.
  • Offer retail items to guests, and keep retail area stocked and organized.
  • Respond promptly to guest inquiries and requests.
  • Give guests game demonstrations and enforce safety guidelines.
Critical Skills & Experience Requirements

  • Excellent customer service and communication skills.
  • Ability to work effectively in a team.
  • Basic computer skills for reservations and checkin.
  • Physical ability to lift and move golf bags and equipment.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement


Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources.

Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes.

Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.


Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.



  • Birmingham, Birmingham, United Kingdom The Grand Hotel, Birmingham Full time

    The Grand Hotel, Birmingham:Guest Services Supervisor:The Guest Service team are the face of the hotel, they set the tone of Grand Hospitality by welcoming and fulfilling the needs of our guests. As Guest Service Supervisor you will bring your personality and flair to provide a warm, friendly and generous service to our guests. The guest journey is...


  • Birmingham, Birmingham, United Kingdom Holiday Inn Express Birmingham City centre Full time

    This role is it for you?It's ALL about the guest and delivering an outstanding service for them during their stay.You'll be playing a key role in supporting your hotel achieving its performance metrics and objectives - and you'll care about doing so, along with an incredible team in Guest Services.What you'll be doing as a Guest Service Assistant Ensuring...


  • Birmingham, Birmingham, United Kingdom Pentahotel Full time

    GUEST SERVICES SUPERVISORpentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded Operations team as a Guest Service Supervisor. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it's the hotel's retro and relaxed ambiance or the casually dressed professional staff;...


  • Birmingham, Birmingham, United Kingdom Switch Hospitality Full time

    Job AdvertAre you passionate about hospitality and delivering magic guest service?This is something that all employees at Holiday Inn Express Birmingham - South have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.Our wide range of employee benefits and personalised training and...


  • Birmingham, Birmingham, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are recruiting a Receptionist and Facilities assistant to Rapport and work at a client site based in Birmingham.This is a lone receptionist role and you will be working closely with the Facilities Manager. This position is maternity cover.The role is 32.5 hours per week Monday to Friday. 8.30am until 4pm including one hour for lunch.The...

  • Guest Service Manager

    2 weeks ago


    Birmingham, Birmingham, United Kingdom IBIS STYLES Full time

    Job DescriptionThe busy ibis Styles Birmingham NEC and Airport is on the hunt for an F&B supervisor (officially known as a Guest Service Manager) to look after our guests and lead and support the F&B team on shift. Working full-time, 40 hours a week, you'll be a visible presence in the lounge; serving and welcoming guests, taking orders, supporting the team...


  • Birmingham, Birmingham, United Kingdom Pentahotel Full time

    pentahotel Birmingham is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it's the hotel's retro and relaxed ambience, the casually dressed...


  • Birmingham, Birmingham, United Kingdom Central Support Office Full time

    Guest Service Assistant Wanted Are you passionate about customer satisfaction and loyalty? We are looking for a Guest Service Assistant to join our team and be responsible for responding to guests' feedback after they visit our restaurants. Your primary goal will be to ensure our customers' feedback is heard and addressed effectively, promoting customer...


  • Birmingham, Birmingham, United Kingdom Aimbridge Hospitality EMEA Full time

    Job Ref:INT18493Branch:Staybridge Suites BirminghamLocation:Staybridge Suites Birmingham, BirminghamSalary/Benefits:£11.42 per hourContract type:PermanentHours:Full TimeHours per week:40Posted date:30/08/2023Closing date:02/10/2023Who are we?Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and...


  • Birmingham, Birmingham, United Kingdom The Grand Hotel, Birmingham Full time

    The Grand Hotel, Birmingham:Night Guest Service Agent (24 hours):The Guest Service team are the face of the hotel, they set the tone of Grand Hospitality by welcoming and fulfilling the needs of our guests.As Night Guest Service Agent you will bring your personality to provide a warm, friendly and generous service to our guests. The guest journey is...


  • Birmingham, Birmingham, United Kingdom Holiday Inn Express Birmingham City centre Full time

    This role is it for you?It's ALL about the guest and delivering an outstanding service for them during their stay.You'll be playing a key role in supporting your hotel achieving its performance metrics and objectives - and you'll care about doing so, along with an incredible team in Guest Services.What you'll be doing as a Night Guest Service Assistant...

  • Guest Service Manager

    3 months ago


    Birmingham, Birmingham, United Kingdom Accor United Kingdom Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Birmingham, Birmingham, United Kingdom Staybridge Suites Birmingham Full time

    Who are we?Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.What is in it for you?As part of the Aimbridge team, you will have access to a...

  • Office Team Leader

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are looking for an Team Leader to join our team based at a Fortune Global 500 company, where excellence and creativity are the norm every single day. You will be part of the Rapport team, based at our client's beautiful offices.This is a 40hr/week role, with flexible shifts between 7am and 7pm.Main Responsibilities To provide an...

  • Office Team Leader

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are looking for an Office Team Leader to join our Rapport team, based in one of our clients' sites in Birmingham. Our Client is a Fortune Global 500 company, and excellence and creativity are the norm every single day.This role is a fantastic opportunity to work in an exciting environment. As a business that is constantly advancing, there...


  • Birmingham, Birmingham, United Kingdom Aloft Birmingham & Eastside Rooms Conference Centre Full time

    Job Ref:INT19883Branch:Aloft Birmingham Eastside Rooms Conference CentreLocation:Aloft Hotel Eastside Rooms Conference Centre, BirminghamSalary/Benefits:£25,272 per year plus excellent benefitsContract type:PermanentHours:Full TimePosted date:16/02/2024Closing date:02/04/2024Who are we?Aimbridge Hospitality EMEA are a division of the global Aimbridge...


  • Birmingham, Birmingham, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Birmingham?pentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it's the hotel's retro and relaxed ambiance, the...


  • Birmingham, Birmingham, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Birmingham?pentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded team as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it's the hotel's retro and relaxed ambience, the casually dressed...

  • Guest Experience Host

    2 weeks ago


    Birmingham, Birmingham, United Kingdom First Military Recruitment Full time

    DC49- Guest Experience HostLocation - BirminghamSalary - £22,000 to £26,000Overview:First Military Recruitment is working in partnership with our client to recruit a Guest Experience Host to join their team in Birmingham.As the Guest Experience Host, you will be responsible for activating and facilitating a warm, welcoming, and memorable experience for...


  • Birmingham, Birmingham, United Kingdom Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Birmingham, 12 Hagley Road Five Ways, Birmingham, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Are you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like...